Customer Service Jobs in Plano, TX

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 63 Jobs

Service Delivery & Business Development Generate additional business within teammates' portfolios, exceeding monthly volume and revenue targets while expanding portfolio size Drive demand by engaging...

Customer Service Associate

  • Rowlett, TX (14 miles from Plano, TX)
  • 5 hours ago
  • Rowlett, TX (14 miles from Plano, TX)
  • 5 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Dallas, TX (18 miles from Plano, TX)
  • 5 hours ago
  • Dallas, TX (18 miles from Plano, TX)
  • 5 hours ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Dallas Fort Worth (DFW) International Airport. Dallas, TX....

Amazon Locker+ Customer Service Associate

  • Dallas, TX (18 miles from Plano, TX)
  • 14 hours ago
  • Dallas, TX (18 miles from Plano, TX)
  • 14 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Client Service Representative, National Accounts

  • Dallas, TX (18 miles from Plano, TX)
  • 1 day ago
  • Dallas, TX (18 miles from Plano, TX)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Pharmacy Customer Service Associate

  • Dallas, TX (18 miles from Plano, TX)
  • 1 day ago
  • Dallas, TX (18 miles from Plano, TX)
  • 1 day ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Veterinary Client Service Representative

  • Garland, TX (10 miles from Plano, TX)
  • 2 days ago
  • Garland, TX (10 miles from Plano, TX)
  • 2 days ago

We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....

Customer Service Associate - Dinner/Close Shift

  • Murphy, TX (7 miles from Plano, TX)
  • 2 days ago
  • Murphy, TX (7 miles from Plano, TX)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Client Service Specialist

  • Dallas, TX (18 miles from Plano, TX)
  • 2 days ago
  • Dallas, TX (18 miles from Plano, TX)
  • 2 days ago

Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....

Customer Service Associate - Temporary

  • Little Elm, TX (15 miles from Plano, TX)
  • 2 days ago
  • Little Elm, TX (15 miles from Plano, TX)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • The Colony, TX (10 miles from Plano, TX)
  • 2 days ago
  • The Colony, TX (10 miles from Plano, TX)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Frisco, TX (11 miles from Plano, TX)
  • 2 days ago
  • Frisco, TX (11 miles from Plano, TX)
  • 2 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Veterinary Client Service Representative

  • Dallas, TX (18 miles from Plano, TX)
  • 2 days ago
  • Dallas, TX (18 miles from Plano, TX)
  • 2 days ago

Proposed work schedule; Monday, Wednesday, Thursday, Saturday 10am-8pm MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced...

Client Service Specialist

  • Carrollton, TX (11 miles from Plano, TX)
  • 3 days ago
  • Carrollton, TX (11 miles from Plano, TX)
  • 3 days ago

Req ID: 76453 Location: Coppell -COPP Areas of Interest: Wealth Management Operations Pay Transparency Salary Range: Not Available Application Deadline: 05/15/2025 BOK Financial Corporation Group...

Customer Service Associate - Morning Shift

  • Dallas, TX (18 miles from Plano, TX)
  • 4 days ago
  • Dallas, TX (18 miles from Plano, TX)
  • 4 days ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Plano, TX

Moving to Plano, TX? Find some basic demographic data about Plano, TX below.


Local
National
306,955
11,093
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Plano, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Plano, TX offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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