Customer Service Jobs in Plano, TX
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Relations Specialist - Fast Track Opportunity to Freight Broker
- Plano, TX
- 2 days ago
- Plano, TX
- 2 days ago
Service Delivery & Business Development Generate additional business within teammates' portfolios, exceeding monthly volume and revenue targets while expanding portfolio size Drive demand by engaging...
- Rowlett, TX (14 miles from Plano, TX)
- 5 hours ago
- Rowlett, TX (14 miles from Plano, TX)
- 5 hours ago
As the name suggests, your main priority is to provide great customer service....
- Dallas, TX (18 miles from Plano, TX)
- 5 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 5 hours ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Dallas Fort Worth (DFW) International Airport. Dallas, TX....
Amazon Locker+ Customer Service Associate
- Dallas, TX (18 miles from Plano, TX)
- 14 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 14 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Client Service Representative, National Accounts
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Pharmacy Customer Service Associate
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Veterinary Client Service Representative
- Garland, TX (10 miles from Plano, TX)
- 2 days ago
- Garland, TX (10 miles from Plano, TX)
- 2 days ago
We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....
Customer Service Associate - Dinner/Close Shift
- Murphy, TX (7 miles from Plano, TX)
- 2 days ago
- Murphy, TX (7 miles from Plano, TX)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
- Dallas, TX (18 miles from Plano, TX)
- 2 days ago
- Dallas, TX (18 miles from Plano, TX)
- 2 days ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Customer Service Associate - Temporary
- Little Elm, TX (15 miles from Plano, TX)
- 2 days ago
- Little Elm, TX (15 miles from Plano, TX)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- The Colony, TX (10 miles from Plano, TX)
- 2 days ago
- The Colony, TX (10 miles from Plano, TX)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Frisco, TX (11 miles from Plano, TX)
- 2 days ago
- Frisco, TX (11 miles from Plano, TX)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Veterinary Client Service Representative
- Dallas, TX (18 miles from Plano, TX)
- 2 days ago
- Dallas, TX (18 miles from Plano, TX)
- 2 days ago
Proposed work schedule; Monday, Wednesday, Thursday, Saturday 10am-8pm MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced...
- Carrollton, TX (11 miles from Plano, TX)
- 3 days ago
- Carrollton, TX (11 miles from Plano, TX)
- 3 days ago
Req ID: 76453 Location: Coppell -COPP Areas of Interest: Wealth Management Operations Pay Transparency Salary Range: Not Available Application Deadline: 05/15/2025 BOK Financial Corporation Group...
Customer Service Associate - Morning Shift
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Plano, TX
Moving to Plano, TX? Find some basic demographic data about Plano, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Plano, TX
Highest Education Level
Customer Services in Plano, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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