Customer Service Jobs in Texas

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 123 Jobs

Customer Service Representative

  • Waco, TX
  • 7 days ago
  • Waco, TX
  • 7 days ago

Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments....

Customer Service Representative (Bilingual)

  • Round Rock, TX
  • 9 days ago
  • Round Rock, TX
  • 9 days ago

As a Customer Service Representative (Bilingual), you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

VP Commercial Banker

  • Frisco, TX
  • 8 hours ago
  • Frisco, TX
  • 8 hours ago

influence to identify, prospect, and pursue business opportunities to hit market goals Display a high degree of integrity, trustworthiness, and professionalism at all times Embrace Bank OZK’s core lending...

Pharmacy Customer Service Associate

  • Tyler, TX
  • 9 hours ago
  • Tyler, TX
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Edinburg, TX
  • 9 hours ago
  • Edinburg, TX
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Kyle, TX
  • 9 hours ago
  • Kyle, TX
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Morning Shift

  • The Colony, TX
  • 21 hours ago
  • The Colony, TX
  • 21 hours ago

As the name suggests, your main priority is to provide great customer service....

Sr. Surety Client Service Specialist

  • Houston, TX
  • 21 hours ago
  • Houston, TX
  • 21 hours ago

to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...

Client Service Representative

  • Pasadena, TX
  • 22 hours ago
  • Pasadena, TX
  • 22 hours ago

Client Service Representative VCA Animal Medical Center of Pasadena is seeking a experienced full time Customer Service Representative to join the team at our 5 doctor, AHAA, general practice that stays...

Medical Assistant - Client Service Specialist, Health Hub Sheldon

  • Houston, TX
  • 23 hours ago
  • Houston, TX
  • 23 hours ago

Position Description Harris County Public Health has earned the 2023 Best Place for Working Parents Business Designation. About Harris County Public Health: Harris County Public Health (HCPH)...

Payroll & Client Service Specialist

  • Desoto, TX
  • 1 day ago
  • Desoto, TX
  • 1 day ago

Key Responsibilities: Customer service mentality: Display a customer service mentality and deliver outstanding client service, including proactively anticipating client needs, maintaining frequent and...

Remote Work

Veterinary Client Service Representative

  • Austin, TX
  • 1 day ago
  • Austin, TX
  • 1 day ago

We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....

Customer Service Associate

  • San Antonio, TX
  • 1 day ago
  • San Antonio, TX
  • 1 day ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Retail Customer Service Associate

  • Granbury, TX
  • 1 day ago
  • Granbury, TX
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Lead Retail Customer Service Associate

  • Austin, TX
  • 1 day ago
  • Austin, TX
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for Texas

Moving to Texas? Find some basic demographic data about Texas below.


Local
National
29,144,347
636,376

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in Texas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Texas offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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