Customer Service Jobs
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Were looking for Customer Service Professionals for our Indianapolis, IN office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA
- 18 hours ago
- Marlborough, MA
- 18 hours ago
As the name suggests, your main priority is to provide great customer service....
Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...
InstaLoan focuses on providing an exceptional level of customer service while also making the loan process as quick and simple as possible....
Client Relations Specialist - West Region - AZ - On Site
- VensureHR
- Chandler, AZ
- 1 day ago
- VensureHR
- Chandler, AZ
- 1 day ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
About the Customer Service Representative - Urgent Care Role: We are looking for a Customer Service Representative to join our growing team!...
Veterinary Client Service Representative - Call Center
- Middletown, CT
- 2 days ago
- Middletown, CT
- 2 days ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Requirements Experience in customer service, pet store, grooming, kennel work, animal industry preferred. Computer knowledge- keyboarding and use of office communication systems (office suite)....
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 2 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 2 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments....
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers....
Client Relations Specialist - International Region - GA - On Site
- Duluth, GA
- 8 days ago
- Duluth, GA
- 8 days ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
Client Relations Specialist - Southeast Region - GA - On Site
- Chandler, AZ
- 8 days ago
- Chandler, AZ
- 8 days ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
Bilingual Spanish/English Banking Customer Service Representative - Onsite
- Boca Raton, FL
- 10 days ago
- Boca Raton, FL
- 10 days ago
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs Nationwide
Highest Education Level
Customer Services offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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