Customer Service Jobs in New York, NY
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Rahway, NJ (17 miles from New York, NY)
- 5 hours ago
- Rahway, NJ (17 miles from New York, NY)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Elizabeth, NJ (10 miles from New York, NY)
- 8 hours ago
- Elizabeth, NJ (10 miles from New York, NY)
- 8 hours ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Amazon Locker+ Customer Service Associate
- Paramus, NJ (13 miles from New York, NY)
- 19 hours ago
- Paramus, NJ (13 miles from New York, NY)
- 19 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Transactional Client Service Specialist (Legal Administrative Assistant)
- New York, NY
- 1 day ago
- New York, NY
- 1 day ago
Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts....
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Labor & Employment Client Service Specialist (Legal Administrative Assistant)
- New York, NY
- 1 day ago
- New York, NY
- 1 day ago
Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts....
- Sunnyside, NY (4 miles from New York, NY)
- 1 day ago
- Sunnyside, NY (4 miles from New York, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Elizabeth, NJ (10 miles from New York, NY)
- 2 days ago
- Elizabeth, NJ (10 miles from New York, NY)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Banking Services Representative - Domestic Private Banking"
- New York, NY
- 4 days ago
- New York, NY
- 4 days ago
A recognized financial services company in New York City is seeking a personable and hardworking professional to join their growing team as their new Customer Service Representative....
Customer Support Agent, Evenings and Weekends
- Jersey City, NJ (4 miles from New York, NY)
- 4 days ago
- Jersey City, NJ (4 miles from New York, NY)
- 4 days ago
\n Familiarity with customer service software and CRM systems.\n Willingness to work flexible hours, including evenings, weekends, and holidays....
Customer Service Associate - Temporary
- West New York, NJ (2 miles from New York, NY)
- 4 days ago
- West New York, NJ (2 miles from New York, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Newark, NJ (9 miles from New York, NY)
- 4 days ago
- Newark, NJ (9 miles from New York, NY)
- 4 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Uniformed Loss Prevention Customer Service Associate
- Yonkers, NY (15 miles from New York, NY)
- 5 days ago
- Yonkers, NY (15 miles from New York, NY)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - 12-20 hours/week
- Brooklyn, NY (3 miles from New York, NY)
- 5 days ago
- Brooklyn, NY (3 miles from New York, NY)
- 5 days ago
QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent 19.15 USD...
Sales & Customer Service Associate
- Parsippany, NJ (22 miles from New York, NY)
- 5 days ago
- Parsippany, NJ (22 miles from New York, NY)
- 5 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
As the name suggests, your main priority is to provide great customer service....
Demographic Data for New York, NY
Moving to New York, NY? Find some basic demographic data about New York, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New York, NY
Highest Education Level
Customer Services in New York, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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