Customer Service Jobs in Wisconsin

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 50 Jobs

Pharmacy Customer Service Associate

  • Plymouth, WI
  • 10 hours ago
  • Plymouth, WI
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Woodruff, WI
  • 10 hours ago
  • Woodruff, WI
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Part Tim

  • Wausau, WI
  • 21 hours ago
  • Wausau, WI
  • 21 hours ago

What matters most Tobe successful as a Customer Service Representative at Peoples StateBank, you will need a range of skills and qualities....

Customer Service Associate / Student Billing

  • Cleveland, WI
  • 1 day ago
  • Cleveland, WI
  • 1 day ago

Customer Service Associate / Student Billing 4.1 4.1 out of 5 stars 1290 North Avenue, Cleveland, WI 53015 Position Description Customer Service Associate / Student Billing Employment Type full-time...

Client Service Specialist Risk Asset

  • Onalaska, WI
  • 2 days ago
  • Onalaska, WI
  • 2 days ago

The contributions you will make: This positionassists all Compeer lending and leasing programs being serviced by theRisk Asset Unit through professional, high-quality client service to allclient types...

Customer Service Representative - Delafield Office

  • Delafield, WI
  • 2 days ago
  • Delafield, WI
  • 2 days ago

service....

Teller Customer Service Representative

  • Cedarburg, WI
  • 3 days ago
  • Cedarburg, WI
  • 3 days ago

JOB REQUIREMENTS: Are you looking for a place that gets work-lifebalance? Port Washington State Bank could be your answer. We\'re a groupof folks that truly define Midwestern nice. We love the...

Customer Service Associate--Manufacturin

  • Hustisford, WI
  • 3 days ago
  • Hustisford, WI
  • 3 days ago

This Technical Customer Service position would be in officeMonday through Friday 7:30am--4pm....

Part Time Customer Service Associate

  • Milwaukee, WI
  • 3 days ago
  • Milwaukee, WI
  • 3 days ago

customer service....

Customer Service Associate

  • Milwaukee, WI
  • 4 days ago
  • Milwaukee, WI
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Milwaukee, WI
  • 4 days ago
  • Milwaukee, WI
  • 4 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Retail Customer Service Associate - Days

  • Plain, WI
  • 4 days ago
  • Plain, WI
  • 4 days ago

service experience Flexibility to assist with different projects #indBaraboo...

Floating Customer Service Representative

  • Waukesha, WI
  • 4 days ago
  • Waukesha, WI
  • 4 days ago

Customer ServiceRepresentatives drive customer service excellence by building customerrelationships, exuding professionalism, and assisting on the newaccounts team....

Customer Service Associate - Temporary

  • Eau Claire, WI
  • 5 days ago
  • Eau Claire, WI
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Manitowoc, WI
  • 6 days ago
  • Manitowoc, WI
  • 6 days ago

Service experience Prior experience with SAP in a Customer Service role a plus Effective and concise communication ensuring quick understanding Problem solving, ownership of resolution, and critical...

Demographic Data for Wisconsin

Moving to Wisconsin? Find some basic demographic data about Wisconsin below.


Local
National
5,893,722
141,683

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

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Salary for Customer Service Jobs in Wisconsin

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Wisconsin offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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