Customer Service Jobs in Waukesha, WI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Wauwatosa, WI (12 miles from Waukesha, WI)
- 12 hours ago
- Wauwatosa, WI (12 miles from Waukesha, WI)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative, National Accounts
- Milwaukee, WI (15 miles from Waukesha, WI)
- 1 day ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Shorewood, WI (16 miles from Waukesha, WI)
- 1 day ago
- Shorewood, WI (16 miles from Waukesha, WI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
LP Customer Service Associate II
- West Allis, WI (9 miles from Waukesha, WI)
- 1 day ago
- West Allis, WI (9 miles from Waukesha, WI)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Oak Creek, WI (19 miles from Waukesha, WI)
- 2 days ago
- Oak Creek, WI (19 miles from Waukesha, WI)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Floating Customer Service Representative
- Pewaukee, WI (4 miles from Waukesha, WI)
- 4 days ago
- Pewaukee, WI (4 miles from Waukesha, WI)
- 4 days ago
Customer Service Representativesdrive customer service excellence by building customer relationships,exuding professionalism, and assisting on the new accounts team....
Pharmacy Customer Service Associate
- West Allis, WI (9 miles from Waukesha, WI)
- 5 days ago
- West Allis, WI (9 miles from Waukesha, WI)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Looking for people, that can operate in a fast paced environment. Customer interaction is going to be part of the job. Employees should be able to cheerfully engage with the customer....
- Greenfield, WI (11 miles from Waukesha, WI)
- 10 days ago
- Greenfield, WI (11 miles from Waukesha, WI)
- 10 days ago
and discretion in dealing with sensitive patient situations Sound decision making and multi-tasking abilities Prior experience in customer service is required; prior experience in a veterinary setting...
Customer Service Associate - Temporary
- Wales, WI (8 miles from Waukesha, WI)
- 10 days ago
- Wales, WI (8 miles from Waukesha, WI)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Milwaukee, WI (15 miles from Waukesha, WI)
- 11 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 11 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Loss Prevention Customer Service Associate II (Tactical Uniform)
- Milwaukee, WI (15 miles from Waukesha, WI)
- 18 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Sales/Customer Service Associate
- Brookfield, WI (6 miles from Waukesha, WI)
- 21 days ago
- Brookfield, WI (6 miles from Waukesha, WI)
- 21 days ago
The Ed Napleton Automotive Group is looking for our next Sales/Customer Service Associate. This is an exciting opportunity in a growing, fast-paced industry....
Customer Service Representative (Loan Consultant II)
- Brookfield, WI (6 miles from Waukesha, WI)
- 22 days ago
- Brookfield, WI (6 miles from Waukesha, WI)
- 22 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
- Pewaukee, WI (4 miles from Waukesha, WI)
- 30+ days ago
- Pewaukee, WI (4 miles from Waukesha, WI)
- 30+ days ago
Experience in a customer service setting is a plus. Strong communication skills needed....
Demographic Data for Waukesha, WI
Moving to Waukesha, WI? Find some basic demographic data about Waukesha, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Waukesha, WI
Highest Education Level
Customer Services in Waukesha, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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