Customer Service Jobs in Sauk City, WI

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-9 of 9 Jobs

CB Customer Service Representative - Decatur, AL

  • Madison, WI (23 miles from Sauk City, WI)
  • 19 hours ago
  • Madison, WI (23 miles from Sauk City, WI)
  • 19 hours ago

service by answering inbound and outbound customer service Request in a timely and professional manner Solicit customer enrollment for e-mail statements Work and resolve assigned tasks in cbCentral...

Pharmacy Customer Service Associate

  • Middleton, WI (17 miles from Sauk City, WI)
  • 3 days ago
  • Middleton, WI (17 miles from Sauk City, WI)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Online & Mobile Banking Rep Sr

  • Madison, WI (23 miles from Sauk City, WI)
  • 7 days ago
  • Madison, WI (23 miles from Sauk City, WI)
  • 7 days ago

. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...

Client Service Representative

  • Madison, WI (23 miles from Sauk City, WI)
  • 7 days ago
  • Madison, WI (23 miles from Sauk City, WI)
  • 7 days ago

Experience High School diploma with one year of customer service experience preferred....

Customer Service Representative

  • Baraboo, WI (14 miles from Sauk City, WI)
  • 11 days ago
  • Baraboo, WI (14 miles from Sauk City, WI)
  • 11 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Service Associate

  • Sauk City, WI
  • 19 days ago
  • Sauk City, WI
  • 19 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Nights/Weekends

  • Madison, WI (23 miles from Sauk City, WI)
  • 30+ days ago
  • Madison, WI (23 miles from Sauk City, WI)
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Temporary

  • Verona, WI (21 miles from Sauk City, WI)
  • 30+ days ago
  • Verona, WI (21 miles from Sauk City, WI)
  • 30+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Retail Customer Service Associate - Days

  • Plain, WI (13 miles from Sauk City, WI)
  • 30+ days ago
  • Plain, WI (13 miles from Sauk City, WI)
  • 30+ days ago

service experience Flexibility to assist with different projects #indBaraboo...

Demographic Data for Sauk City, WI

Moving to Sauk City, WI? Find some basic demographic data about Sauk City, WI below.


Local
National
5,787
163
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

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Salary for Customer Service Jobs in Sauk City, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Sauk City, WI offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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