Customer Service Jobs in Monona, WI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Middleton, WI (8 miles from Monona, WI)
- 2 days ago
- Middleton, WI (8 miles from Monona, WI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Online & Mobile Banking Rep Sr
- Madison, WI (2 miles from Monona, WI)
- 6 days ago
- Madison, WI (2 miles from Monona, WI)
- 6 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
- Madison, WI (2 miles from Monona, WI)
- 6 days ago
- Madison, WI (2 miles from Monona, WI)
- 6 days ago
Experience High School diploma with one year of customer service experience preferred....
Customer Service Associate - Temporary
- Sun Prairie, WI (14 miles from Monona, WI)
- 9 days ago
- Sun Prairie, WI (14 miles from Monona, WI)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Nights/Weekends
- Madison, WI (2 miles from Monona, WI)
- 29 days ago
- Madison, WI (2 miles from Monona, WI)
- 29 days ago
As the name suggests, your main priority is to provide great customer service....
Are you looking to be a critical member of a team and excel in telephone Customer Service? Then we have the perfect DIRECT HIRE Call Center Customer Service Representative position for you!...
Demographic Data for Monona, WI
Moving to Monona, WI? Find some basic demographic data about Monona, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Monona, WI
Highest Education Level
Customer Services in Monona, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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