Customer Service Jobs in Cleveland, WI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Plymouth, WI (14 miles from Cleveland, WI)
- 14 hours ago
- Plymouth, WI (14 miles from Cleveland, WI)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate / Student Billing 4.1 4.1 out of 5 stars 1290 North Avenue, Cleveland, WI 53015 Position Description Customer Service Associate / Student Billing Employment Type full-time...
- Manitowoc, WI (14 miles from Cleveland, WI)
- 6 days ago
- Manitowoc, WI (14 miles from Cleveland, WI)
- 6 days ago
Service experience Prior experience with SAP in a Customer Service role a plus Effective and concise communication ensuring quick understanding Problem solving, ownership of resolution, and critical...
Customer Service Representative
- Sheboygan, WI (6 miles from Cleveland, WI)
- 26 days ago
- Sheboygan, WI (6 miles from Cleveland, WI)
- 26 days ago
As a Customer Service Representative, youwill spend time: Providing guidance to help customers make decisionsabout their financial needs....
Customer Service Representative
- Sheboygan Falls, WI (12 miles from Cleveland, WI)
- 45+ days ago
- Sheboygan Falls, WI (12 miles from Cleveland, WI)
- 45+ days ago
(1) Customer Service Representative III...
Customer Service Associate Job
- Sheboygan, WI (6 miles from Cleveland, WI)
- 45+ days ago
- Sheboygan, WI (6 miles from Cleveland, WI)
- 45+ days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Demographic Data for Cleveland, WI
Moving to Cleveland, WI? Find some basic demographic data about Cleveland, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cleveland, WI
Highest Education Level
Customer Services in Cleveland, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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