Customer Service Jobs in Spokane, WA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-12 of 12 Jobs

Customer Service Associate

  • Post Falls, ID (23 miles from Spokane, WA)
  • 1 day ago
  • Post Falls, ID (23 miles from Spokane, WA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Millwood, WA (5 miles from Spokane, WA)
  • 10 days ago
  • Millwood, WA (5 miles from Spokane, WA)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate / Outfitter

  • Spokane Valley, WA (14 miles from Spokane, WA)
  • 16 days ago
  • Spokane Valley, WA (14 miles from Spokane, WA)
  • 16 days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Customer Service Associate (nomnom Spokane Part-Time)

  • Spokane, WA
  • 19 days ago
  • Spokane, WA
  • 19 days ago

career opportunities in Retail, Marketing, Oil Refining, Logistics and other areas of a growing company across multiple states.Primary Job Responsibilities:Consistently provide prompt and courteous customer...

Customer Service Representative

  • Spokane, WA
  • 20 days ago
  • Spokane, WA
  • 20 days ago

OverviewBenefit Plans Administrative Services (BPAS) is a leading provider of employee benefits administration, trust services, collective investment fund administration and actuarial consulting...

Customer Service Representative

  • Spokane, WA
  • 24 days ago
  • Spokane, WA
  • 24 days ago

Customer Service Representative Job ID: 24454 Spokane, Washington Hybrid Contract To Hire Customer Service Job Details Hybrid Customer Service Representative Needed for a Financial Institution in Spokane...

Retail Customer Service Associate

  • Spokane Valley, WA (14 miles from Spokane, WA)
  • 30+ days ago
  • Spokane Valley, WA (14 miles from Spokane, WA)
  • 30+ days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Veterinary Client Service Representative

  • Spokane, WA
  • 30+ days ago
  • Spokane, WA
  • 30+ days ago

The right candidate will be able to: Provide exceptional customer service at all times, understanding the importance of building relationships with our clients and their pets....

Retail Customer Service Associate

  • Veradale, WA (11 miles from Spokane, WA)
  • 30+ days ago
  • Veradale, WA (11 miles from Spokane, WA)
  • 30+ days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Savers / Value Village Careers - Customer Service Associate

  • Spokane Valley, WA (14 miles from Spokane, WA)
  • 30+ days ago
  • Spokane Valley, WA (14 miles from Spokane, WA)
  • 30+ days ago

Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $16.70 to $17.61 depending on job duty/position. $16.70 = Sales Clerk, Designated...

Customer Service Associate (nomnom Spokane Full-Time)

  • Spokane, WA
  • 30+ days ago
  • Spokane, WA
  • 30+ days ago

career opportunities in Retail, Marketing, Oil Refining, Logistics and other areas of a growing company across multiple states.Primary Job Responsibilities:Consistently provide prompt and courteous customer...

Client Service Specialist

  • Spokane, WA
  • 60+ days ago
  • Spokane, WA
  • 60+ days ago

Five years of job related experience Financial services industry required Prior experience working in an office environment with a customer service focus helpful Notary designation a plus Eligible to...

Demographic Data for Spokane, WA

Moving to Spokane, WA? Find some basic demographic data about Spokane, WA below.


Local
National
385,114
11,254
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Spokane, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Spokane, WA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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