Customer Service Jobs in Washington
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
We're looking for a confident individual who excels in customer service to become part of our branch in Anacortes, WA....
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Essential Functions: Customer Service: Arrives at assigned work location displaying a positive attitude, wearing company approved uniforms, and ready to provide outstanding customer service....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Prepare and record customer service set-ups for transfers, orders and overdrafts. Check night depository and complete the log under dual control. May assist with ATM balancing....
Tactical Loss Prevention Customer Service Associate II
- Seattle, WA
- 3 days ago
- Seattle, WA
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team...
Customer Service Representative - Port Townsend Branch
- Port Townsend, WA
- 5 days ago
- Port Townsend, WA
- 5 days ago
POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team...
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Washington
Highest Education Level
Customer Services in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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