Customer Service Jobs in San Antonio, TX

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 30 Jobs

Customer Service Associate Job Converse, TX

  • Converse, TX (15 miles from San Antonio, TX)
  • 23 hours ago
  • Converse, TX (15 miles from San Antonio, TX)
  • 23 hours ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Temporary (up to 18-months) Customer Service Associate - Call Center

  • San Antonio, TX
  • 1 day ago
  • San Antonio, TX
  • 1 day ago

Two year experience in a customer service environment....

Customer Service Associate Job

  • Converse, TX (15 miles from San Antonio, TX)
  • 1 day ago
  • Converse, TX (15 miles from San Antonio, TX)
  • 1 day ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Associate - Lunch/Afternoon Shift

  • Live Oak, TX (11 miles from San Antonio, TX)
  • 1 day ago
  • Live Oak, TX (11 miles from San Antonio, TX)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Associate Customer Service Representative - Credit Cards - Boots to Banking

  • San Antonio, TX
  • 2 days ago
  • San Antonio, TX
  • 2 days ago

About this role: Wells Fargo is seeking an Associate Customer Service Representative Boots to Banking in Consumer Lending....

Sales & Customer Service Associate

  • San Antonio, TX
  • 4 days ago
  • San Antonio, TX
  • 4 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Veterinary Client Service Representative, MVS

  • San Antonio, TX
  • 4 days ago
  • San Antonio, TX
  • 4 days ago

If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for. + Customer Service Excellence: If you've excelled in customer service, you...

Customer Service Associate - Temporary

  • San Antonio, TX
  • 4 days ago
  • San Antonio, TX
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Relations Specialist

  • San Antonio, TX
  • 6 days ago
  • San Antonio, TX
  • 6 days ago

As the first face and voice of Pape-Dawson Engineers, the Client Relations Specialist serves as a true brand ambassadorcreating a welcoming and professional environment for clients, guests, and...

Client Service Representative (Escrow)

  • San Antonio, TX
  • 8 days ago
  • San Antonio, TX
  • 8 days ago

SWBC is seeking a talented individual to provide internal and external customer service support to include: relationship management, daily interaction with the financial institutions, handling complex...

Client Service Representative II

  • San Antonio, TX
  • 8 days ago
  • San Antonio, TX
  • 8 days ago

Job Family : Administration Support and Clerical Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do : Complete daily administrative tasks in support...

Customer Service Associate

  • San Antonio, TX
  • 9 days ago
  • San Antonio, TX
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Senior Teller/Customer Service Representative

  • San Antonio, TX
  • 9 days ago
  • San Antonio, TX
  • 9 days ago

Open new accounts and cross sells bank products and services....

Retail Customer Service Associate

  • San Antonio, TX
  • 10 days ago
  • San Antonio, TX
  • 10 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Loss Prevention Customer Service Associate II

  • San Antonio, TX
  • 17 days ago
  • San Antonio, TX
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for San Antonio, TX

Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.


Local
National
1,827,900
35,859
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in San Antonio, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in San Antonio, TX offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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