Customer Service Jobs in San Antonio, TX
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
NOW HIRING!!! CLIENT SERVICE SPECIALIST - TEMP TO HIRE Summary: Performs clerical work of routine difficulty involving the taking of initial applications for housing, rent collection and continued...
BILINGUAL Client Service Specialist - Remote TX Only
- San Antonio, TX
- 3 days ago
- San Antonio, TX
- 3 days ago
service experience Call center experience Minimum 40 WPM typing speed Ability to meet performance standards whether in office or working remotely from home Knowledge in computer technology and the...
Remote WorkCustomer Service Associate Job
- Helotes, TX (16 miles from San Antonio, TX)
- 4 days ago
- Helotes, TX (16 miles from San Antonio, TX)
- 4 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Bilingual Financial Services Professional - San Antonio, TX
- San Antonio, TX
- 6 days ago
- San Antonio, TX
- 6 days ago
Life is short - Work somewhere extraordinary! Make a difference in the Latino Community. Thrivent Financial is seeking bilingual professionals who are committed to building a financial practice by...
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Associate - Dinner/Close Shift
- San Antonio, TX
- 8 days ago
- San Antonio, TX
- 8 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Morning Shift
- Schertz, TX (16 miles from San Antonio, TX)
- 8 days ago
- Schertz, TX (16 miles from San Antonio, TX)
- 8 days ago
As the name suggests, your main priority is to provide great customer service....
Meet cross-selling and productivity metrics each month. Successfully complete different phases of training consisting of different call topics....
Associate Customer Service Representative Spanish Everyday Banking
- San Antonio, TX
- 14 days ago
- San Antonio, TX
- 14 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Veterinary Client Service Representative - Lead
- San Antonio, TX
- 14 days ago
- San Antonio, TX
- 14 days ago
Customer service communication with clients on the phone and in person with positivity, empathy, and understanding. A commitment to outstanding customer service....
Floating Senior Teller/Customer Service Representative
- San Antonio, TX
- 14 days ago
- San Antonio, TX
- 14 days ago
Open new accounts and cross sells bank products and services....
Client Relations Specialist - Bookkeeping and Tax
- San Antonio, TX
- 17 days ago
- San Antonio, TX
- 17 days ago
Manage client escalations through exceptional customer service and problem-solving techniques, combined with technical product knowledge....
Remote WorkClient Service Representative MB
- Shavano Park, TX (6 miles from San Antonio, TX)
- 18 days ago
- Shavano Park, TX (6 miles from San Antonio, TX)
- 18 days ago
Minimum of two (2) years data entry or customer service experience. Mortgage insurance experience is preferred....
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in San Antonio, TX
Highest Education Level
Customer Services in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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