Customer Service Jobs in Katy, TX
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Loss Prevention Customer Service Associate II
- Houston, TX (22 miles from Katy, TX)
- 1 hour ago
- Houston, TX (22 miles from Katy, TX)
- 1 hour ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Missouri City, TX (24 miles from Katy, TX)
- 12 hours ago
- Missouri City, TX (24 miles from Katy, TX)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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- Houston, TX (22 miles from Katy, TX)
- 4 days ago
- Houston, TX (22 miles from Katy, TX)
- 4 days ago
One year related experience required with customer service preferred....
Client Service Specialist, Dental Assistant (Float)
- Houston, TX (22 miles from Katy, TX)
- 4 days ago
- Houston, TX (22 miles from Katy, TX)
- 4 days ago
If youre looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public heal th. About Harris...
Customer Service Associate - Morning & Lunch Shift
- Sugar Land, TX (15 miles from Katy, TX)
- 6 days ago
- Sugar Land, TX (15 miles from Katy, TX)
- 6 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Morning Shift
- Stafford, TX (17 miles from Katy, TX)
- 6 days ago
- Stafford, TX (17 miles from Katy, TX)
- 6 days ago
As the name suggests, your main priority is to provide great customer service....
- Missouri City, TX (24 miles from Katy, TX)
- 8 days ago
- Missouri City, TX (24 miles from Katy, TX)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Sugar Land, TX (15 miles from Katy, TX)
- 11 days ago
- Sugar Land, TX (15 miles from Katy, TX)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Webster
- Houston, TX (22 miles from Katy, TX)
- 11 days ago
- Houston, TX (22 miles from Katy, TX)
- 11 days ago
Customer Service Representative - Webster 4.0 4.0 out of 5 stars Houston, TX 77058 Customer Service Representative - Webster, TX Burnett's client in southeast Houston is a trusted financial institution...
Customer Service Associate - 77032
- Houston, TX (22 miles from Katy, TX)
- 12 days ago
- Houston, TX (22 miles from Katy, TX)
- 12 days ago
#YOUTH25#summerjobs25#HGCY25The Part Time Customer Service Associate consults customers on their car rental.Maximizing revenue opportunities by actively offering products and services and overcoming...
Client Relations Specialist (Legal)
- Houston, TX (22 miles from Katy, TX)
- 17 days ago
- Houston, TX (22 miles from Katy, TX)
- 17 days ago
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
Client Service Representative, National Accounts
- Houston, TX (22 miles from Katy, TX)
- 18 days ago
- Houston, TX (22 miles from Katy, TX)
- 18 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Bilingual Loan Servicing Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 18 days ago
- Houston, TX (22 miles from Katy, TX)
- 18 days ago
Bilingual Loan Servicing Customer Service Representative Regions Financial Corporation Kingwood, United States Posted 20 hours ago Permanent Competitive Bilingual Loan Servicing Customer Service Representative...
Demographic Data for Katy, TX
Moving to Katy, TX? Find some basic demographic data about Katy, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Katy, TX
Highest Education Level
Customer Services in Katy, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Commercial Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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