Customer Service Jobs in Irving, TX

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 69 Jobs

Client Relations Specialist - Fast Track Opportunity to Freight Broker

  • Plano, TX (20 miles from Irving, TX)
  • 3 days ago
  • Plano, TX (20 miles from Irving, TX)
  • 3 days ago

Service Delivery & Business Development Generate additional business within teammates' portfolios, exceeding monthly volume and revenue targets while expanding portfolio size Drive demand by engaging...

Lead Customer Service Associate Job Mansfield, TX

  • Mansfield, TX (20 miles from Irving, TX)
  • 9 hours ago
  • Mansfield, TX (20 miles from Irving, TX)
  • 9 hours ago

Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...

Client Service Representative

  • Desoto, TX (15 miles from Irving, TX)
  • 14 hours ago
  • Desoto, TX (15 miles from Irving, TX)
  • 14 hours ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Associate

  • Rowlett, TX (23 miles from Irving, TX)
  • 18 hours ago
  • Rowlett, TX (23 miles from Irving, TX)
  • 18 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Dallas, TX (8 miles from Irving, TX)
  • 18 hours ago
  • Dallas, TX (8 miles from Irving, TX)
  • 18 hours ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Dallas Fort Worth (DFW) International Airport. Dallas, TX....

Pharmacy Customer Service Associate

  • Trophy Club, TX (20 miles from Irving, TX)
  • 1 day ago
  • Trophy Club, TX (20 miles from Irving, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Dallas, TX (8 miles from Irving, TX)
  • 1 day ago
  • Dallas, TX (8 miles from Irving, TX)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Client Service Representative, National Accounts

  • Dallas, TX (8 miles from Irving, TX)
  • 1 day ago
  • Dallas, TX (8 miles from Irving, TX)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Veterinary Client Service Representative

  • Garland, TX (20 miles from Irving, TX)
  • 2 days ago
  • Garland, TX (20 miles from Irving, TX)
  • 2 days ago

We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....

Teller/Customer Service Representative

  • Fort Worth, TX (22 miles from Irving, TX)
  • 2 days ago
  • Fort Worth, TX (22 miles from Irving, TX)
  • 2 days ago

Open new accounts and cross sells bank products and services....

Customer Service Associate - Dinner/Close Shift

  • Murphy, TX (23 miles from Irving, TX)
  • 2 days ago
  • Murphy, TX (23 miles from Irving, TX)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Client Service Specialist

  • Dallas, TX (8 miles from Irving, TX)
  • 2 days ago
  • Dallas, TX (8 miles from Irving, TX)
  • 2 days ago

Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....

Customer Service Associate Job

  • Fort Worth, TX (22 miles from Irving, TX)
  • 2 days ago
  • Fort Worth, TX (22 miles from Irving, TX)
  • 2 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Associate - Temporary

  • Little Elm, TX (24 miles from Irving, TX)
  • 2 days ago
  • Little Elm, TX (24 miles from Irving, TX)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • The Colony, TX (18 miles from Irving, TX)
  • 3 days ago
  • The Colony, TX (18 miles from Irving, TX)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Irving, TX

Moving to Irving, TX? Find some basic demographic data about Irving, TX below.


Local
National
258,344
7,160
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

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Salary for Customer Service Jobs in Irving, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Irving, TX offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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