Customer Service Jobs in Frisco, TX
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Relations Specialist - Fast Track Opportunity to Freight Broker
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
Service Delivery & Business Development Generate additional business within teammates' portfolios, exceeding monthly volume and revenue targets while expanding portfolio size Drive demand by engaging...
Pharmacy Customer Service Associate
- Trophy Club, TX (24 miles from Frisco, TX)
- 20 hours ago
- Trophy Club, TX (24 miles from Frisco, TX)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Garland, TX (21 miles from Frisco, TX)
- 2 days ago
- Garland, TX (21 miles from Frisco, TX)
- 2 days ago
We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....
Customer Service Associate - Dinner/Close Shift
- Murphy, TX (17 miles from Frisco, TX)
- 2 days ago
- Murphy, TX (17 miles from Frisco, TX)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Little Elm, TX (6 miles from Frisco, TX)
- 2 days ago
- Little Elm, TX (6 miles from Frisco, TX)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- The Colony, TX (8 miles from Frisco, TX)
- 2 days ago
- The Colony, TX (8 miles from Frisco, TX)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Carrollton, TX (16 miles from Frisco, TX)
- 3 days ago
- Carrollton, TX (16 miles from Frisco, TX)
- 3 days ago
Req ID: 76453 Location: Coppell -COPP Areas of Interest: Wealth Management Operations Pay Transparency Salary Range: Not Available Application Deadline: 05/15/2025 BOK Financial Corporation Group...
Bilingual Customer Service Representative (Full Time) - Plano Op
- Plano, TX (11 miles from Frisco, TX)
- 4 days ago
- Plano, TX (11 miles from Frisco, TX)
- 4 days ago
Responsibilities: Provide thorough, friendly, and effective customer service to all customers in a timely and accurate manner....
Customer Service Representative (Full Time)
- Plano, TX (11 miles from Frisco, TX)
- 6 days ago
- Plano, TX (11 miles from Frisco, TX)
- 6 days ago
Responsibilities: Provide thorough, friendly, and effective customer service to all customers in a timely and accurate manner....
- Carrollton, TX (16 miles from Frisco, TX)
- 6 days ago
- Carrollton, TX (16 miles from Frisco, TX)
- 6 days ago
Basic Qualifications (BQs) Education and Experience: HS/GED plus 2 years equivalent customer service experience in a related field....
- Plano, TX (11 miles from Frisco, TX)
- 8 days ago
- Plano, TX (11 miles from Frisco, TX)
- 8 days ago
As the name suggests, your main priority is to provide great customer service....
- Flower Mound, TX (19 miles from Frisco, TX)
- 10 days ago
- Flower Mound, TX (19 miles from Frisco, TX)
- 10 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative (Full Time) - Plano Ops
- Plano, TX (11 miles from Frisco, TX)
- 10 days ago
- Plano, TX (11 miles from Frisco, TX)
- 10 days ago
Responsibilities: Provide thorough, friendly, and effective customer service to all customers in a timely and accurate manner....
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Frisco, TX
Moving to Frisco, TX? Find some basic demographic data about Frisco, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Frisco, TX
Highest Education Level
Customer Services in Frisco, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Printing
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »