Customer Service Jobs in Fort Worth, TX
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Weatherford, TX (22 miles from Fort Worth, TX)
- 2 hours ago
- Weatherford, TX (22 miles from Fort Worth, TX)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job Burleson, TX
- Burleson, TX (13 miles from Fort Worth, TX)
- 9 hours ago
- Burleson, TX (13 miles from Fort Worth, TX)
- 9 hours ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Pharmacy Customer Service Associate
- Burleson, TX (13 miles from Fort Worth, TX)
- 16 hours ago
- Burleson, TX (13 miles from Fort Worth, TX)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Open new accounts and cross sells bank products and services....
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
- Cedar Hill, TX (22 miles from Fort Worth, TX)
- 3 days ago
- Cedar Hill, TX (22 miles from Fort Worth, TX)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
- Lewisville, TX (23 miles from Fort Worth, TX)
- 3 days ago
- Lewisville, TX (23 miles from Fort Worth, TX)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Flower Mound, TX (23 miles from Fort Worth, TX)
- 9 days ago
- Flower Mound, TX (23 miles from Fort Worth, TX)
- 9 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative - Davis
- North Richland Hills, TX (6 miles from Fort Worth, TX)
- 9 days ago
- North Richland Hills, TX (6 miles from Fort Worth, TX)
- 9 days ago
Job Summary: Veritex Customer Service Representatives are cross-trained professionals who provide both basic Personal Banker and Teller services, which include maintenance on customer accounts....
Between $15.50 and $16.50 Per Hour DOE (Depends on Experience) Position range in Tarrant County $13.80 - $21.96 Per hour Customer Service Representative/ Collector Atlas Credit Company Occupation: Customer...
Client Service Specialist (Teller)
- Colleyville, TX (15 miles from Fort Worth, TX)
- 10 days ago
- Colleyville, TX (15 miles from Fort Worth, TX)
- 10 days ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
Customer Service Associate - Dinner/Close Shift
- Westworth Village, TX (5 miles from Fort Worth, TX)
- 13 days ago
- Westworth Village, TX (5 miles from Fort Worth, TX)
- 13 days ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Arlington, TX (11 miles from Fort Worth, TX)
- 13 days ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 13 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Associate Customer Service Representative Everyday Banking
- Westlake, TX (20 miles from Fort Worth, TX)
- 14 days ago
- Westlake, TX (20 miles from Fort Worth, TX)
- 14 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why were the #1 financial services company to grow YOUR career. Apply today....
Customer Service Representative Team Lead
- Irving, TX (22 miles from Fort Worth, TX)
- 16 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 16 days ago
Customer Service Representative Team Lead Location: TX - Dallas/Irving What you'll do: Team Lead assists the AVP Customer Service Manager with a Team of Customer Service Representatives (CSRs)....
Demographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fort Worth, TX
Highest Education Level
Customer Services in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »