Customer Service Jobs in Cedar Park, TX

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 30 Jobs

Customer Service Associate - Temporary

  • Pflugerville, TX (13 miles from Cedar Park, TX)
  • 1 day ago
  • Pflugerville, TX (13 miles from Cedar Park, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Loan Consultant II)

  • Austin, TX (19 miles from Cedar Park, TX)
  • 1 day ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 1 day ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Lead Retail Customer Service Associate

  • Austin, TX (19 miles from Cedar Park, TX)
  • 1 day ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Customer Service Associate II

  • Round Rock, TX (10 miles from Cedar Park, TX)
  • 2 days ago
  • Round Rock, TX (10 miles from Cedar Park, TX)
  • 2 days ago

QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

Veterinary Client Service Representative

  • Austin, TX (19 miles from Cedar Park, TX)
  • 3 days ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 3 days ago

If you are passionate about pets and providing exceptional customer service then we want you to join our team!...

Online & Mobile Banking Rep Sr

  • Austin, TX (19 miles from Cedar Park, TX)
  • 6 days ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 6 days ago

. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...

Pharmacy Customer Service Associate

  • West Lake Hills, TX (13 miles from Cedar Park, TX)
  • 8 days ago
  • West Lake Hills, TX (13 miles from Cedar Park, TX)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Floating Teller/Customer Service Representative

  • Austin, TX (19 miles from Cedar Park, TX)
  • 9 days ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 9 days ago

Open new accounts and cross sells bank products and services....

Client Service Representative

  • Austin, TX (19 miles from Cedar Park, TX)
  • 9 days ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 9 days ago

We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....

Customer Service Associate - Morning Shift

  • Cedar Park, TX
  • 15 days ago
  • Cedar Park, TX
  • 15 days ago

As the name suggests, your main priority is to provide great customer service....

Financial Services Consultant

  • Leander, TX (6 miles from Cedar Park, TX)
  • 17 days ago
  • Leander, TX (6 miles from Cedar Park, TX)
  • 17 days ago

Essential Functions Sells finance and insurance products to customers Builds rapport with customers to build a base of referrals to establish customer network Maintains impeccable reputation with lenders...

Customer Service Representative

  • Austin, TX (19 miles from Cedar Park, TX)
  • 18 days ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 18 days ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Retail Customer Service Associate

  • Austin, TX (19 miles from Cedar Park, TX)
  • 18 days ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 18 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Client Service Representative

  • Austin, TX (19 miles from Cedar Park, TX)
  • 19 days ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 19 days ago

Job Requirement Customer Service Customer Support Calling Call center Customer Service Customer Support Calling Call center...

Dealer Commercial Banker II

  • Austin, TX (19 miles from Cedar Park, TX)
  • 21 days ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 21 days ago

This will include Indirect Retail, Retail Banking, Wealth Management, Deposit/Treasury/Merchant/Card, Insurance, Corporate Finance, Capital Markets and other Integrated Relationship Management (IRM)...

Demographic Data for Cedar Park, TX

Moving to Cedar Park, TX? Find some basic demographic data about Cedar Park, TX below.


Local
National
89,279
2,393
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

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Salary for Customer Service Jobs in Cedar Park, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Cedar Park, TX offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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