Customer Service Jobs in Springfield, TN

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-13 of 13 Jobs

Customer Service Associate - Temporary

  • Madison, TN (19 miles from Springfield, TN)
  • 13 hours ago
  • Madison, TN (19 miles from Springfield, TN)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Goodlettsville, TN (15 miles from Springfield, TN)
  • 8 days ago
  • Goodlettsville, TN (15 miles from Springfield, TN)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Nashville, TN (24 miles from Springfield, TN)
  • 9 days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 9 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Full Time - Customer Service Associate - Tool Rental - Closing

  • Springfield, TN
  • 10 days ago
  • Springfield, TN
  • 10 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Pharmacy Customer Service Associate

  • Gallatin, TN (23 miles from Springfield, TN)
  • 10 days ago
  • Gallatin, TN (23 miles from Springfield, TN)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Hendersonville, TN (18 miles from Springfield, TN)
  • 17 days ago
  • Hendersonville, TN (18 miles from Springfield, TN)
  • 17 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Client Service Specialist

  • Nashville, TN (24 miles from Springfield, TN)
  • 25 days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 25 days ago

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the...

Part Time Customer Service Associate

  • Nashville, TN (24 miles from Springfield, TN)
  • 30+ days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 30+ days ago

customer service....

Client Service Specialist (Teller)

  • Madison, TN (19 miles from Springfield, TN)
  • 30+ days ago
  • Madison, TN (19 miles from Springfield, TN)
  • 30+ days ago

Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....

Chase Auto Dealer Commercial Banker - Central Tennessee

  • Nashville, TN (24 miles from Springfield, TN)
  • 30+ days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 30+ days ago

Advanced lending experience to commercial automotive dealerships including floorplan, real estate, and acquisition financing....

Remote Work

Client Service Representative Development Program - July 2025

  • Nashville, TN (24 miles from Springfield, TN)
  • 30+ days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 30+ days ago

Your role Do you want to be part of the team creating a best-in-class service experience for our clients while building the skills for a career at UBS? Are you hungry to learn and find solutions...

Customer Service Representative

  • Nashville, TN (24 miles from Springfield, TN)
  • 45+ days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 45+ days ago

Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments....

Customer Service Associate

  • Madison, TN (19 miles from Springfield, TN)
  • 90+ days ago
  • Madison, TN (19 miles from Springfield, TN)
  • 90+ days ago

The Customer Service Associate is critical in ensuring we meet that goal....

Demographic Data for Springfield, TN

Moving to Springfield, TN? Find some basic demographic data about Springfield, TN below.


Local
National
31,851
660
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Springfield, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Springfield, TN offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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