Customer Service Jobs in Tennessee

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 41 Jobs

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Crossville, TN
  • 13 hours ago
  • Crossville, TN
  • 13 hours ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Pharmacy Customer Service Associate

  • Hartsville, TN
  • 14 hours ago
  • Hartsville, TN
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Lafayette, TN
  • 14 hours ago
  • Lafayette, TN
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

  • Oak Ridge, TN
  • 1 day ago
  • Oak Ridge, TN
  • 1 day ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Lead Customer Service Associate Job

  • Arlington, TN
  • 1 day ago
  • Arlington, TN
  • 1 day ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Client Service Representative

  • Franklin, TN
  • 1 day ago
  • Franklin, TN
  • 1 day ago

Answering phones, Scheduling appointments, interpreting veterinary records and assisting with all hospital functions associated with a client service type position. If you are a current associate,...

Customer Service Associate - Temporary

  • Paris, TN
  • 1 day ago
  • Paris, TN
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Knoxville, TN
  • 1 day ago
  • Knoxville, TN
  • 1 day ago

Additional certifications in customer service, veterinary care, or medical administration are a plus....

Customer Service Representative

  • Goodlettsville, TN
  • 2 days ago
  • Goodlettsville, TN
  • 2 days ago

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....

Customer Service Representative

  • Memphis, TN
  • 2 days ago
  • Memphis, TN
  • 2 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Lead Customer Service Representative

  • Murfreesboro, TN
  • 3 days ago
  • Murfreesboro, TN
  • 3 days ago

, as appropriate, for a consultative conversation Build and maintain a working knowledge of the Retail products and services offered Utilize appropriate tools for all referrals sent to personal bankers...

Full Time - Customer Service Associate - Tool Rental - Closing

  • Mc Minnville, TN
  • 4 days ago
  • Mc Minnville, TN
  • 4 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Online & Mobile Banking Rep Sr

  • Nashville, TN
  • 5 days ago
  • Nashville, TN
  • 5 days ago

. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...

Remote Customer Support Agent - $32hr starting - Now interviewing

  • La Vergne, TN
  • 5 days ago
  • La Vergne, TN
  • 5 days ago

Remote Customer Support Agent - $32hr starting - Now interviewing compensation: Hourly + Commission Work From Home - No Cold Calling - Up to $45/Hour! Are you looking for a real work-from-home...

Remote Work

Customer Support Agent

  • Knoxville, TN
  • 7 days ago
  • Knoxville, TN
  • 7 days ago

RemX is actively seeking Customer Support Agent to join our clients growing team! Title: Customer Support Agent Type: Temporary position with potential for hire Location: Knoxville, TN 37923 |...

Demographic Data for Tennessee

Moving to Tennessee? Find some basic demographic data about Tennessee below.


Local
National
6,903,473
143,447

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Tennessee

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Tennessee offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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