Customer Service Jobs in Knoxville, TN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments....
Phone Banker/Credit Card call center representative
- Knoxville, TN
- 22 hours ago
- Knoxville, TN
- 22 hours ago
Assist the customer service team during peak periods to ensure high -quality service and support....
- Powell, TN (10 miles from Knoxville, TN)
- 2 days ago
- Powell, TN (10 miles from Knoxville, TN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
As the name suggests, your main priority is to provide great customer service....
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Associate Job
- Maryville, TN (21 miles from Knoxville, TN)
- 16 days ago
- Maryville, TN (21 miles from Knoxville, TN)
- 16 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Voluntary Benefits Customer Service Associate
- Louisville, TN (11 miles from Knoxville, TN)
- 26 days ago
- Louisville, TN (11 miles from Knoxville, TN)
- 26 days ago
Job Description Voluntary Benefits Customer Service Associate Location: Knoxville, TN (location is non-negotiable) The Voluntary Benefits Customer Service Associate will provide call center functional...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
service....
Additional certifications in customer service, veterinary care, or medical administration are a plus....
Customer Service Associate - Temporary
- Concord Farr, TN (12 miles from Knoxville, TN)
- 30+ days ago
- Concord Farr, TN (12 miles from Knoxville, TN)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Chase Auto Dealer Commercial Banker - Central Tennessee
- Knoxville, TN
- 30+ days ago
- Knoxville, TN
- 30+ days ago
Advanced lending experience to commercial automotive dealerships including floorplan, real estate, and acquisition financing....
Remote WorkThe position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
Demographic Data for Knoxville, TN
Moving to Knoxville, TN? Find some basic demographic data about Knoxville, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Knoxville, TN
Highest Education Level
Customer Services in Knoxville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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