Customer Service Jobs in Knoxville, TN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service experience Knoxville company is seeking a Warehouse/Customer Service Associate!...
Customer Service Associate - Temporary
- Lenoir City, TN (23 miles from Knoxville, TN)
- 1 day ago
- Lenoir City, TN (23 miles from Knoxville, TN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2920 Knoxville Center Dr, Knoxville...
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Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job
- Sevierville, TN (21 miles from Knoxville, TN)
- 16 days ago
- Sevierville, TN (21 miles from Knoxville, TN)
- 16 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Level 4 Answer incoming calls regarding the customer's loans, insurance claims, lien releases and more. This position will also respond to customer and third party requests and process insurance...
Additional certifications in customer service, veterinary care, or medical administration are a plus....
Customer Support Agent Onsite- Knoxville, TN Pay-$17.00 hourly Hours- 8:00 am – 4:30 pm Contract to hire Details: The Customer Service Agent is an entry-level role into the overall Customer Service...
Client Service Specialist, Employee Benefits-Insurance Advisory Solutions
- Knoxville, TN
- 30+ days ago
- Knoxville, TN
- 30+ days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Sales & Customer Service Associate
- Alcoa, TN (11 miles from Knoxville, TN)
- 45+ days ago
- Alcoa, TN (11 miles from Knoxville, TN)
- 45+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
As the name suggests, your main priority is to provide great customer service....
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Demographic Data for Knoxville, TN
Moving to Knoxville, TN? Find some basic demographic data about Knoxville, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Knoxville, TN
Highest Education Level
Customer Services in Knoxville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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