Customer Service Jobs in Cleveland, TN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- East Ridge, TN (18 miles from Cleveland, TN)
- 1 day ago
- East Ridge, TN (18 miles from Cleveland, TN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Dalton, GA (22 miles from Cleveland, TN)
- 2 days ago
- Dalton, GA (22 miles from Cleveland, TN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Fort Oglethorpe, GA (21 miles from Cleveland, TN)
- 2 days ago
- Fort Oglethorpe, GA (21 miles from Cleveland, TN)
- 2 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
FSR (Financial Sales Representative)
- Ooltewah, TN (9 miles from Cleveland, TN)
- 14 days ago
- Ooltewah, TN (9 miles from Cleveland, TN)
- 14 days ago
service....
Customer Service Associate - Temporary
- Chattanooga, TN (22 miles from Cleveland, TN)
- 15 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 15 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Commercial Insurance Senior Client Service Specialist
- Chattanooga, TN (22 miles from Cleveland, TN)
- 24 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 24 days ago
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11,000 of the industrys brightest...
- Chattanooga, TN (22 miles from Cleveland, TN)
- 30+ days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Chattanooga, TN (22 miles from Cleveland, TN)
- 30+ days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6101 Lee Hwy, Chattanooga, TN 37421...
Customer Service Associate / Outfitter
- Chattanooga, TN (22 miles from Cleveland, TN)
- 45+ days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 45+ days ago
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Demographic Data for Cleveland, TN
Moving to Cleveland, TN? Find some basic demographic data about Cleveland, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cleveland, TN
Highest Education Level
Customer Services in Cleveland, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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