Customer Service Jobs in Brentwood, TN

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 15 Jobs

Customer Service Associate

  • Hermitage, TN (13 miles from Brentwood, TN)
  • 4 hours ago
  • Hermitage, TN (13 miles from Brentwood, TN)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Franklin, TN (14 miles from Brentwood, TN)
  • 4 days ago
  • Franklin, TN (14 miles from Brentwood, TN)
  • 4 days ago

Answering phones, Scheduling appointments, interpreting veterinary records and assisting with all hospital functions associated with a client service type position. If you are a current associate,...

Customer Service Representative

  • Goodlettsville, TN (20 miles from Brentwood, TN)
  • 4 days ago
  • Goodlettsville, TN (20 miles from Brentwood, TN)
  • 4 days ago

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....

Customer Service Associate - Temporary

  • Hermitage, TN (13 miles from Brentwood, TN)
  • 6 days ago
  • Hermitage, TN (13 miles from Brentwood, TN)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Spring Hill, TN (22 miles from Brentwood, TN)
  • 7 days ago
  • Spring Hill, TN (22 miles from Brentwood, TN)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Online & Mobile Banking Rep Sr

  • Nashville, TN (9 miles from Brentwood, TN)
  • 8 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 8 days ago

. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...

Remote Customer Support Agent - $32hr starting - Now interviewing

  • La Vergne, TN (12 miles from Brentwood, TN)
  • 8 days ago
  • La Vergne, TN (12 miles from Brentwood, TN)
  • 8 days ago

Remote Customer Support Agent - $32hr starting - Now interviewing compensation: Hourly + Commission Work From Home - No Cold Calling - Up to $45/Hour! Are you looking for a real work-from-home...

Remote Work

Full Time - Sales Associate - Building Materials - Day

  • Smyrna, TN (15 miles from Brentwood, TN)
  • 14 days ago
  • Smyrna, TN (15 miles from Brentwood, TN)
  • 14 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Retail Customer Service Ambassador Part Time

  • Goodlettsville, TN (20 miles from Brentwood, TN)
  • 21 days ago
  • Goodlettsville, TN (20 miles from Brentwood, TN)
  • 21 days ago

service to members....

Customer Service Representative (Banking)

  • Brentwood, TN
  • 24 days ago
  • Brentwood, TN
  • 24 days ago

Handle customer transactions, cross-selling of MCB products....

Client Service Representative Development Program - October 2025

  • Nashville, TN (9 miles from Brentwood, TN)
  • 24 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 24 days ago

Your role Do you want to be part of the team creating a best-in-class service experience for our clients while building the skills for a career at UBS? Are you hungry to learn and find solutions...

Veterinary Client Service Representative, NVS

  • Melrose, TN (5 miles from Brentwood, TN)
  • 25 days ago
  • Melrose, TN (5 miles from Brentwood, TN)
  • 25 days ago

Requirements: Customer Service Skills: Exceptional communication, empathy, and professionalism when interacting with clients in person, over the phone, and via email....

Customer Service Associate-Part Time

  • Hendersonville, TN (23 miles from Brentwood, TN)
  • 30+ days ago
  • Hendersonville, TN (23 miles from Brentwood, TN)
  • 30+ days ago

Store - NASH-HENDERSONVILLE, TN Deliver friendly customer service, help customers shop our store, and find what they're looking for....

Retail Customer Service Associate

  • Franklin, TN (14 miles from Brentwood, TN)
  • 30+ days ago
  • Franklin, TN (14 miles from Brentwood, TN)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3070 Mallory Ln, Franklin, TN 37067...

Client Service Representative

  • Brentwood, TN
  • 60+ days ago
  • Brentwood, TN
  • 60+ days ago

Welcome to Ovation Healthcare! At Ovation Healthcare, weve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide...

Remote Work

Demographic Data for Brentwood, TN

Moving to Brentwood, TN? Find some basic demographic data about Brentwood, TN below.


Local
National
61,370
2,810
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

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Salary for Customer Service Jobs in Brentwood, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Brentwood, TN offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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