Customer Service Jobs in Philadelphia, PA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative - Bristol
- Bristol, PA (20 miles from Philadelphia, PA)
- 12 hours ago
- Bristol, PA (20 miles from Philadelphia, PA)
- 12 hours ago
Customer Service Representative - BristolJob LocationsUS-PA-BristolJob ID2025-1862# of Openings1CategoryRetail NetworkOverviewTo promote a positive image of the Bank through sale of appropriate products...
Customer Service Associate - Dinner/Close Shift
- Feasterville Trevose, PA (17 miles from Philadelphia, PA)
- 15 hours ago
- Feasterville Trevose, PA (17 miles from Philadelphia, PA)
- 15 hours ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Blackwood, NJ (13 miles from Philadelphia, PA)
- 1 day ago
- Blackwood, NJ (13 miles from Philadelphia, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Blackwood, NJ (13 miles from Philadelphia, PA)
- 1 day ago
- Blackwood, NJ (13 miles from Philadelphia, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Part Time
- Woodbury Heights, NJ (9 miles from Philadelphia, PA)
- 1 day ago
- Woodbury Heights, NJ (9 miles from Philadelphia, PA)
- 1 day ago
The Customer Service Associate delivers customer service with respect, dignity, and builds loyalty to the Goodwill brand. The position is a member of the Retail Team....
- Horsham, PA (16 miles from Philadelphia, PA)
- 1 day ago
- Horsham, PA (16 miles from Philadelphia, PA)
- 1 day ago
Experience working in a Customer Service/Inside Sales role with a multi-site distribution and/or manufacturing company required....
Remote WorkSecurity Customer Service Officer
- Horsham, PA (16 miles from Philadelphia, PA)
- 1 day ago
- Horsham, PA (16 miles from Philadelphia, PA)
- 1 day ago
13.10 per hour Job ID: 736 Closing Date: 01/05/2025 Secure a rewarding role as a Customer Services Officer in a dynamic shopping center....
Client Service Representative, National Accounts
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 1 day ago
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Sharon Hill, PA (6 miles from Philadelphia, PA)
- 1 day ago
- Sharon Hill, PA (6 miles from Philadelphia, PA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Oaks, PA (19 miles from Philadelphia, PA)
- 1 day ago
- Oaks, PA (19 miles from Philadelphia, PA)
- 1 day ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Representative - New Britain
- New Britain, PA (24 miles from Philadelphia, PA)
- 2 days ago
- New Britain, PA (24 miles from Philadelphia, PA)
- 2 days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
Client Service Representative, National Accounts
- Philadelphia, PA
- 3 days ago
- Philadelphia, PA
- 3 days ago
and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison to the various...
- Phoenixville, PA (21 miles from Philadelphia, PA)
- 3 days ago
- Phoenixville, PA (21 miles from Philadelphia, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - (Product Development) (Hybrid)
- Lansdale, PA (20 miles from Philadelphia, PA)
- 4 days ago
- Lansdale, PA (20 miles from Philadelphia, PA)
- 4 days ago
service principles and practices to utilize them for handling customer queries on the phone Experience with warranty and complaint processing Have a strong work ethic and sense of urgency with ability...
Demographic Data for Philadelphia, PA
Moving to Philadelphia, PA? Find some basic demographic data about Philadelphia, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Philadelphia, PA
Highest Education Level
Customer Services in Philadelphia, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Printing
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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