Customer Service Jobs in Portland, OR
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Professional I
- Vancouver, WA (13 miles from Portland, OR)
- 15 hours ago
- Vancouver, WA (13 miles from Portland, OR)
- 15 hours ago
. + High School diploma or equivalent, plus two or more years of Customer Service or Sales experience. + Demonstrated ability to respond appropriately to customer needs. + Demonstrated ability to successfully...
Financial Services Consultant I
- Wilsonville, OR (14 miles from Portland, OR)
- 19 hours ago
- Wilsonville, OR (14 miles from Portland, OR)
- 19 hours ago
This includes opening new membership accounts, consulting with members on consumer lending needs and educating them on available products and services relevant to their situation, researching inquiries...
BottleDrop Customer Service Associate - Gresham
- Gresham, OR (12 miles from Portland, OR)
- 23 hours ago
- Gresham, OR (12 miles from Portland, OR)
- 23 hours ago
Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....
BottleDrop Customer Service Associate - Milwaukie
- Milwaukie, OR (5 miles from Portland, OR)
- 1 day ago
- Milwaukie, OR (5 miles from Portland, OR)
- 1 day ago
Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....
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WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Customer Service Associate - Temporary
- Beaverton, OR (5 miles from Portland, OR)
- 2 days ago
- Beaverton, OR (5 miles from Portland, OR)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate for Parcel Shipping Store
- Milwaukie, OR (5 miles from Portland, OR)
- 3 days ago
- Milwaukie, OR (5 miles from Portland, OR)
- 3 days ago
service oriented....
- Gresham, OR (12 miles from Portland, OR)
- 3 days ago
- Gresham, OR (12 miles from Portland, OR)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - (PDX) Job Title Customer Service Associate Location Portland, OR 97218 US (Primary) Job Type Full Time/Part Time Category Customer Service Education Job Description Want...
Amazon Locker+ Customer Service Associate
- Hillsboro, OR (8 miles from Portland, OR)
- 5 days ago
- Hillsboro, OR (8 miles from Portland, OR)
- 5 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Pharmacy Customer Service Associate
- Happy Valley, OR (10 miles from Portland, OR)
- 6 days ago
- Happy Valley, OR (10 miles from Portland, OR)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Company: Description: Reviews information for Account Manager pertaining to client insurance programs and helps draft insurance and reinsurance contracts. Works with Account Manager to drive...
Customer Service Professional II
- Vancouver, WA (13 miles from Portland, OR)
- 11 days ago
- Vancouver, WA (13 miles from Portland, OR)
- 11 days ago
Higher Secondary Education (High School Diploma) 1+ year of customer service or sales experience. Demonstrated ability to respond appropriately to customer needs....
- Canby, OR (20 miles from Portland, OR)
- 15 days ago
- Canby, OR (20 miles from Portland, OR)
- 15 days ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Portland, OR
Moving to Portland, OR? Find some basic demographic data about Portland, OR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Portland, OR
Highest Education Level
Customer Services in Portland, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Cash Handling
- Complaint Resolution
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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