Customer Service Jobs in Oregon

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 43 Jobs

BottleDrop Customer Service Associate 2 - Lancaster

  • Salem, OR
  • 13 hours ago
  • Salem, OR
  • 13 hours ago

Summary The BottleDrop Customer Service Associate II (CSA2) is responsible for delivering superior customer service to all customers of BottleDrop Redemption Center in a friendly and professional manner...

Customer Service Representative

  • White City, OR
  • 13 hours ago
  • White City, OR
  • 13 hours ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Sr. Surety Client Service Specialist

  • Portland, OR
  • 21 hours ago
  • Portland, OR
  • 21 hours ago

to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...

Client Service Specialist I

  • Roseburg, OR
  • 22 hours ago
  • Roseburg, OR
  • 22 hours ago

Some experience in customer service preferred. Bilingual preferred. Ability to work in a fast-paced, cash handling environment. Maintain a professional demeanor at all times....

Customer Service Associate - Temporary

  • Warrenton, OR
  • 1 day ago
  • Warrenton, OR
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Salem, OR
  • 1 day ago
  • Salem, OR
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Specialist - Float

  • Beaverton, OR
  • 1 day ago
  • Beaverton, OR
  • 1 day ago

Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....

Client Service Specialist Tigard, Oregon

  • Tigard, OR
  • 1 day ago
  • Tigard, OR
  • 1 day ago

Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....

BottleDrop Customer Service Associate - Beaverton

  • Beaverton, OR
  • 2 days ago
  • Beaverton, OR
  • 2 days ago

Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....

Customer Service Representative

  • Portland, OR
  • 2 days ago
  • Portland, OR
  • 2 days ago

Customer Service Representatives (CSR’s) are responsible delivering extraordinary customer service and helping customers reach their financial goals by cross-selling bank products and referring customers...

BottleDrop Customer Service Associate - Tigard

  • Tigard, OR
  • 6 days ago
  • Tigard, OR
  • 6 days ago

Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....

BottleDrop Customer Service Associate - Glisan

  • Portland, OR
  • 6 days ago
  • Portland, OR
  • 6 days ago

Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....

Retail Customer Service Associate

  • Hillsboro, OR
  • 6 days ago
  • Hillsboro, OR
  • 6 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Assistant Property Manager/Customer Service Associate

  • Sherwood, OR
  • 7 days ago
  • Sherwood, OR
  • 7 days ago

West Coast Self-Storage Group has a full-time opening in for Assistant Property Manager/Customer Service Associate....

Pharmacy Customer Service Associate

  • Eugene, OR
  • 9 days ago
  • Eugene, OR
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Oregon

Moving to Oregon? Find some basic demographic data about Oregon below.


Local
National
4,237,097
119,915

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Oregon

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Oregon offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »