Customer Service Jobs in Gresham, OR

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 34 Jobs

Client Service Representative, National Accounts

  • Portland, OR (12 miles from Gresham, OR)
  • 1 day ago
  • Portland, OR (12 miles from Gresham, OR)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Client Service Representative

  • Vancouver, WA (19 miles from Gresham, OR)
  • 1 day ago
  • Vancouver, WA (19 miles from Gresham, OR)
  • 1 day ago

Our Client Service Representatives are the "face" of our practice, providing the utmost quality in delivering exceptional customer service experience for our clients....

Pharmacy Customer Service Associate

  • Gresham, OR
  • 2 days ago
  • Gresham, OR
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Gresham, OR
  • 2 days ago
  • Gresham, OR
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Vancouver, WA (19 miles from Gresham, OR)
  • 4 days ago
  • Vancouver, WA (19 miles from Gresham, OR)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Hillsboro, OR (20 miles from Gresham, OR)
  • 9 days ago
  • Hillsboro, OR (20 miles from Gresham, OR)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Specialist - R25_0000001107

  • Vancouver, WA (19 miles from Gresham, OR)
  • 9 days ago
  • Vancouver, WA (19 miles from Gresham, OR)
  • 9 days ago

At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way! If you prosper in an environment where you can help others and enjoy crafting...

Treasury/Commercial Banker

  • Portland, OR (12 miles from Gresham, OR)
  • 10 days ago
  • Portland, OR (12 miles from Gresham, OR)
  • 10 days ago

service and problem resolution skills Proficient computer skills, especially Microsoft office applications-and data entry Experience with department-specific systems Preferred experience with Bank...

Client Service Specialist

  • Beaverton, OR (17 miles from Gresham, OR)
  • 10 days ago
  • Beaverton, OR (17 miles from Gresham, OR)
  • 10 days ago

Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....

Loss Prevention Customer Service Associate II

  • Tualatin, OR (18 miles from Gresham, OR)
  • 16 days ago
  • Tualatin, OR (18 miles from Gresham, OR)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Clackamas, OR (8 miles from Gresham, OR)
  • 16 days ago
  • Clackamas, OR (8 miles from Gresham, OR)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Beaverton, OR (17 miles from Gresham, OR)
  • 19 days ago
  • Beaverton, OR (17 miles from Gresham, OR)
  • 19 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

BottleDrop Customer Service Associate - Milwaukie

  • Milwaukie, OR (10 miles from Gresham, OR)
  • 19 days ago
  • Milwaukie, OR (10 miles from Gresham, OR)
  • 19 days ago

Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....

Client Service Specialist

  • Vancouver, WA (19 miles from Gresham, OR)
  • 22 days ago
  • Vancouver, WA (19 miles from Gresham, OR)
  • 22 days ago

At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way! If you prosper in an environment where you can help others and enjoy crafting...

Customer Service Associate - Temporary

  • Sherwood, OR (23 miles from Gresham, OR)
  • 23 days ago
  • Sherwood, OR (23 miles from Gresham, OR)
  • 23 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Gresham, OR

Moving to Gresham, OR? Find some basic demographic data about Gresham, OR below.


Local
National
85,139
1,729
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Gresham, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Gresham, OR offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »