Customer Service Jobs in Staten Island, NY
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Wayne, NJ (23 miles from Staten Island, NY)
- 3 hours ago
- Wayne, NJ (23 miles from Staten Island, NY)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- New York, NY (10 miles from Staten Island, NY)
- 15 hours ago
- New York, NY (10 miles from Staten Island, NY)
- 15 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- New York, NY (10 miles from Staten Island, NY)
- 1 day ago
- New York, NY (10 miles from Staten Island, NY)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Client Service Representative, National Accounts
- New York, NY (10 miles from Staten Island, NY)
- 1 day ago
- New York, NY (10 miles from Staten Island, NY)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Associate - Temporary
- Lodi, NJ (17 miles from Staten Island, NY)
- 2 days ago
- Lodi, NJ (17 miles from Staten Island, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote customer support agent Work from anywhere
- Brooklyn, NY (7 miles from Staten Island, NY)
- 2 days ago
- Brooklyn, NY (7 miles from Staten Island, NY)
- 2 days ago
About the Role: Were looking for remote customer support agents to join our team. The job is fully remote, and you can work from anywhere with a phone or laptop and an internet connection. No...
Remote Work- Middlesex, NJ (21 miles from Staten Island, NY)
- 2 days ago
- Middlesex, NJ (21 miles from Staten Island, NY)
- 2 days ago
Position Overview: The CSR supports and adds value to an efficient organization dedicated to Gold Medal quality care and exceptional client service. You will perform a variety of client service...
Sales & Customer Service Associate
- Warren, NJ (21 miles from Staten Island, NY)
- 2 days ago
- Warren, NJ (21 miles from Staten Island, NY)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Jersey City, NJ (7 miles from Staten Island, NY)
- 3 days ago
- Jersey City, NJ (7 miles from Staten Island, NY)
- 3 days ago
We are looking for motivated individuals with little to no experience to be developed into our customer service team....
- Teterboro, NJ (15 miles from Staten Island, NY)
- 3 days ago
- Teterboro, NJ (15 miles from Staten Island, NY)
- 3 days ago
Immediate opening for a Customer Service Rep in a growing company!...
- New York, NY (10 miles from Staten Island, NY)
- 4 days ago
- New York, NY (10 miles from Staten Island, NY)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
- Sayreville, NJ (18 miles from Staten Island, NY)
- 5 days ago
- Sayreville, NJ (18 miles from Staten Island, NY)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative - Mortgage Services
- Wayne, NJ (23 miles from Staten Island, NY)
- 5 days ago
- Wayne, NJ (23 miles from Staten Island, NY)
- 5 days ago
Review and resolve all customer service complaints. Receive and process borrower telephone payments (speed pay). Provide excellent customer service to mortgage borrowers....
Surety Client Service Specialist
- Short Hills, NJ (14 miles from Staten Island, NY)
- 5 days ago
- Short Hills, NJ (14 miles from Staten Island, NY)
- 5 days ago
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
Demographic Data for Staten Island, NY
Moving to Staten Island, NY? Find some basic demographic data about Staten Island, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Staten Island, NY
Highest Education Level
Customer Services in Staten Island, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Printing
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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