Customer Service Jobs in Buffalo, NY
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Amherst, NY (10 miles from Buffalo, NY)
- 13 hours ago
- Amherst, NY (10 miles from Buffalo, NY)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Depew, NY (9 miles from Buffalo, NY)
- 13 hours ago
- Depew, NY (9 miles from Buffalo, NY)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Lockport, NY (21 miles from Buffalo, NY)
- 13 hours ago
- Lockport, NY (21 miles from Buffalo, NY)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
support Top Skills Details customer service,computer skills,administration,call center Additional Skills & Qualifications Customer Service Banking Computer skills Experience Level Entry Level Pay and...
Banking Customer Service Representative
- Lockport, NY (21 miles from Buffalo, NY)
- 2 days ago
- Lockport, NY (21 miles from Buffalo, NY)
- 2 days ago
This client is constantly adding more branches and needs the support from successful customer service reps like YOU!...
Senior Customer Service Associate, Promenade Crocker Park - Full Time
- Cheektowaga, NY (3 miles from Buffalo, NY)
- 6 days ago
- Cheektowaga, NY (3 miles from Buffalo, NY)
- 6 days ago
Id : REQ_548213, Title : Senior Customer Service Associate, Promenade Crocker Park - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...366, ExternalPostedStartDate...
- Amherst, NY (10 miles from Buffalo, NY)
- 19 days ago
- Amherst, NY (10 miles from Buffalo, NY)
- 19 days ago
Service Management team Your Qualifications: Previous customer service experience required....
Retail Customer Service Associate
- Tonawanda, NY (6 miles from Buffalo, NY)
- 30+ days ago
- Tonawanda, NY (6 miles from Buffalo, NY)
- 30+ days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Tonawanda, NY (6 miles from Buffalo, NY)
- 30+ days ago
- Tonawanda, NY (6 miles from Buffalo, NY)
- 30+ days ago
Job Title: Customer Service Associate Pay range: $15.50 - $16.34 Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing...
Savers / Value Village Careers - Customer Service Associate
- Tonawanda, NY (6 miles from Buffalo, NY)
- 30+ days ago
- Tonawanda, NY (6 miles from Buffalo, NY)
- 30+ days ago
Description Job Title: Customer Service Associate Pay range: $15.50 - $16.34 Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced...
Call Center Sales & Customer Service Associate
- Tonawanda, NY (6 miles from Buffalo, NY)
- 90+ days ago
- Tonawanda, NY (6 miles from Buffalo, NY)
- 90+ days ago
Training to help you grow and refine your sales and customer service skills....
IKEA Batu Kawan : Part Time Customer Relations Officer
- North Boston, NY (15 miles from Buffalo, NY)
- 90+ days ago
- North Boston, NY (15 miles from Buffalo, NY)
- 90+ days ago
Having customer service minded, sales driven and feel motivated in working in a vibrant retail environment. Physically fit with hands-on approach....
Demographic Data for Buffalo, NY
Moving to Buffalo, NY? Find some basic demographic data about Buffalo, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Buffalo, NY
Highest Education Level
Customer Services in Buffalo, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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