Customer Service Jobs in Brooklyn, NY
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Loss Prevention Customer Service Associate II
- Yonkers, NY (18 miles from Brooklyn, NY)
- 1 hour ago
- Yonkers, NY (18 miles from Brooklyn, NY)
- 1 hour ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Wyckoff, NJ (22 miles from Brooklyn, NY)
- 2 hours ago
- Wyckoff, NJ (22 miles from Brooklyn, NY)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Passaic, NJ (13 miles from Brooklyn, NY)
- 2 hours ago
- Passaic, NJ (13 miles from Brooklyn, NY)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Hoboken, NJ (4 miles from Brooklyn, NY)
- 2 hours ago
- Hoboken, NJ (4 miles from Brooklyn, NY)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Veterinary Client Service Representative
- Astoria, NY (4 miles from Brooklyn, NY)
- 4 hours ago
- Astoria, NY (4 miles from Brooklyn, NY)
- 4 hours ago
At least 6 months of customer service experience is preferred. Veterinary hospital experience is preferred, however not required....
service to members....
- New York, NY (3 miles from Brooklyn, NY)
- 11 hours ago
- New York, NY (3 miles from Brooklyn, NY)
- 11 hours ago
Join our team as an Executive Director in the Capital & Advisory Solutions group, where you will leverage your expertise in Employee Stock Ownership Plan transactions to drive revenue and support...
- New York, NY (3 miles from Brooklyn, NY)
- 1 day ago
- New York, NY (3 miles from Brooklyn, NY)
- 1 day ago
service or retail experience preferred, but not required...
Transactional Client Service Specialist (Legal Administrative Assistant)
- New York, NY (3 miles from Brooklyn, NY)
- 3 days ago
- New York, NY (3 miles from Brooklyn, NY)
- 3 days ago
Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts....
Labor & Employment Client Service Specialist (Legal Administrative Assistant)
- New York, NY (3 miles from Brooklyn, NY)
- 3 days ago
- New York, NY (3 miles from Brooklyn, NY)
- 3 days ago
Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts....
Amazon Locker+ Customer Service Associate
- New York, NY (3 miles from Brooklyn, NY)
- 5 days ago
- New York, NY (3 miles from Brooklyn, NY)
- 5 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Banking Services Representative - Domestic Private Banking"
- New York, NY (3 miles from Brooklyn, NY)
- 5 days ago
- New York, NY (3 miles from Brooklyn, NY)
- 5 days ago
A recognized financial services company in New York City is seeking a personable and hardworking professional to join their growing team as their new Customer Service Representative....
Customer Support Agent, Evenings and Weekends
- Jersey City, NJ (5 miles from Brooklyn, NY)
- 5 days ago
- Jersey City, NJ (5 miles from Brooklyn, NY)
- 5 days ago
\n Familiarity with customer service software and CRM systems.\n Willingness to work flexible hours, including evenings, weekends, and holidays....
Customer Service Associate - Temporary
- West New York, NJ (6 miles from Brooklyn, NY)
- 5 days ago
- West New York, NJ (6 miles from Brooklyn, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative, Commercial Insurance
- Holmdel, NJ (24 miles from Brooklyn, NY)
- 6 days ago
- Holmdel, NJ (24 miles from Brooklyn, NY)
- 6 days ago
Commercial Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent local insurance agency....
Demographic Data for Brooklyn, NY
Moving to Brooklyn, NY? Find some basic demographic data about Brooklyn, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Brooklyn, NY
Highest Education Level
Customer Services in Brooklyn, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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