Customer Service Jobs in Bronx, NY

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 60 Jobs

Customer Service Associate

  • Jamaica, NY (10 miles from Bronx, NY)
  • 13 hours ago
  • Jamaica, NY (10 miles from Bronx, NY)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Edgewater, NJ (2 miles from Bronx, NY)
  • 13 hours ago
  • Edgewater, NJ (2 miles from Bronx, NY)
  • 13 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Associate

  • Paramus, NJ (11 miles from Bronx, NY)
  • 1 day ago
  • Paramus, NJ (11 miles from Bronx, NY)
  • 1 day ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Associate

  • Paterson, NJ (14 miles from Bronx, NY)
  • 1 day ago
  • Paterson, NJ (14 miles from Bronx, NY)
  • 1 day ago

Customer Service Associate We have an immediate full-time opening in our customer service department Applicants should have a background in the food service industry, either food service distribution...

Pharmacy Customer Service Associate

  • Englewood, NJ (5 miles from Bronx, NY)
  • 1 day ago
  • Englewood, NJ (5 miles from Bronx, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Hoboken, NJ (7 miles from Bronx, NY)
  • 1 day ago
  • Hoboken, NJ (7 miles from Bronx, NY)
  • 1 day ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Client Service Representative (Hybrid)

  • New York, NY (6 miles from Bronx, NY)
  • 1 day ago
  • New York, NY (6 miles from Bronx, NY)
  • 1 day ago

service standards while adhering to strict deadlines Candidate must utilize great time management skills to handle extremely high seasonal volumes....

Customer Service Associate, Electronics

  • Newark, NJ (14 miles from Bronx, NY)
  • 2 days ago
  • Newark, NJ (14 miles from Bronx, NY)
  • 2 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Delivery Station Customer Service Associate, CS Delivery Station Liaison

  • Staten Island, NY (16 miles from Bronx, NY)
  • 2 days ago
  • Staten Island, NY (16 miles from Bronx, NY)
  • 2 days ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Delivery Station Customer Service Associate, DSL

  • Brooklyn, NY (9 miles from Bronx, NY)
  • 2 days ago
  • Brooklyn, NY (9 miles from Bronx, NY)
  • 2 days ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Delivery Station Customer Service Associate

  • Newark, NJ (14 miles from Bronx, NY)
  • 2 days ago
  • Newark, NJ (14 miles from Bronx, NY)
  • 2 days ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Client Service Representative

  • Rye Brook, NY (18 miles from Bronx, NY)
  • 2 days ago
  • Rye Brook, NY (18 miles from Bronx, NY)
  • 2 days ago

All you need is: High School diploma At least 2 years experience with customer service/call center operations. Medical Terminology proficiency preferred....

Customer Service Associate - Temporary

  • Yonkers, NY (9 miles from Bronx, NY)
  • 2 days ago
  • Yonkers, NY (9 miles from Bronx, NY)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Closter, NJ (10 miles from Bronx, NY)
  • 2 days ago
  • Closter, NJ (10 miles from Bronx, NY)
  • 2 days ago

Sales & Customer Service Associate Job Locations US-NJ-Closter Job ID 2025-235170 Category Sales Customer Service and Support Location : Address 51 Vervalen Street Location : Postal Code 07624 Overview...

Part-Time Client Service Representative

  • Little Falls, NJ (16 miles from Bronx, NY)
  • 3 days ago
  • Little Falls, NJ (16 miles from Bronx, NY)
  • 3 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Demographic Data for Bronx, NY

Moving to Bronx, NY? Find some basic demographic data about Bronx, NY below.


Local
National
1,477,398
18,188
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Bronx, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Bronx, NY offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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