Customer Service Jobs in Baldwinsville, NY
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- North Syracuse, NY (12 miles from Baldwinsville, NY)
- 4 days ago
- North Syracuse, NY (12 miles from Baldwinsville, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oswego, NY (19 miles from Baldwinsville, NY)
- 5 days ago
- Oswego, NY (19 miles from Baldwinsville, NY)
- 5 days ago
Process a variety of retail and commercial transactions, including deposits, withdrawals, loan payments, and check cashing in an accurate and efficient manner. Assist with support work....
Customer Service Associate - Temporary
- Syracuse, NY (13 miles from Baldwinsville, NY)
- 16 days ago
- Syracuse, NY (13 miles from Baldwinsville, NY)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
RxO - Customer Service Professional (Manufacturing)
- Syracuse, NY (15 miles from Baldwinsville, NY)
- 60+ days ago
- Syracuse, NY (15 miles from Baldwinsville, NY)
- 60+ days ago
Service 1+ years optical experience (dispensing preferred) GENERAL FUNCTION The Customer Service Professional processes incoming and outbound calls, responds to questions on issues or problems related...
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Retail Customer Service Associate Part Time
- Syracuse, NY (13 miles from Baldwinsville, NY)
- 60+ days ago
- Syracuse, NY (13 miles from Baldwinsville, NY)
- 60+ days ago
service to members....
Demographic Data for Baldwinsville, NY
Moving to Baldwinsville, NY? Find some basic demographic data about Baldwinsville, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Baldwinsville, NY
Highest Education Level
Customer Services in Baldwinsville, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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