Customer Service Jobs in Independence, MO
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Kansas City, KS (11 miles from Independence, MO)
- moments ago
- Kansas City, KS (11 miles from Independence, MO)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Liberty, MO (10 miles from Independence, MO)
- 13 hours ago
- Liberty, MO (10 miles from Independence, MO)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Liberty, MO (10 miles from Independence, MO)
- 2 days ago
- Liberty, MO (10 miles from Independence, MO)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Client Service Representative III
- Lenexa, KS (20 miles from Independence, MO)
- 2 days ago
- Lenexa, KS (20 miles from Independence, MO)
- 2 days ago
Act as liaison between assigned customer and other functional areas on customer service-related issues....
Private Wealth Client Service Specialist II
- Leawood, KS (15 miles from Independence, MO)
- 2 days ago
- Leawood, KS (15 miles from Independence, MO)
- 2 days ago
The Private Wealth Management Operations Support team assists clients and associates in the delivery of wealth management advice and solutions. As the Client Service Specialist II, you will be...
Treasury Management Customer Service Representative
- Kansas City, MO (10 miles from Independence, MO)
- 2 days ago
- Kansas City, MO (10 miles from Independence, MO)
- 2 days ago
The Treasury Management Customer Service Specialist functions as the primary day to day direct contact for Southern Bank Treasury Management clients within their designated market, with advanced cross-selling...
Part Time Customer Service Associate
- Kansas City, MO (10 miles from Independence, MO)
- 4 days ago
- Kansas City, MO (10 miles from Independence, MO)
- 4 days ago
customer service....
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
Sr. Client Relations Specialist
- Kansas City, MO (10 miles from Independence, MO)
- 12 days ago
- Kansas City, MO (10 miles from Independence, MO)
- 12 days ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...
Senior Client Service Representative - Employee Health and Benefits
- Independence, MO
- 14 days ago
- Independence, MO
- 14 days ago
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
Customer Service Representative - Senior Collector
- Kansas City, MO (10 miles from Independence, MO)
- 14 days ago
- Kansas City, MO (10 miles from Independence, MO)
- 14 days ago
Excellent customer service skills Ability to maintain a high degree of confidentiality Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities...
Remote WorkClient Relations Specialist - Bookkeeping and Tax
- Independence, MO
- 17 days ago
- Independence, MO
- 17 days ago
Manage client escalations through exceptional customer service and problem-solving techniques, combined with technical product knowledge....
Remote Work- Kansas City, KS (11 miles from Independence, MO)
- 17 days ago
- Kansas City, KS (11 miles from Independence, MO)
- 17 days ago
Pay: Up to 20.00/hour Job Type: Full-time If you thrive in customer service and aspire to work in the banking industry, look no further!...
Client Service Representative - Business Insurance
- Independence, MO
- 18 days ago
- Independence, MO
- 18 days ago
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
Customer Service Associate Job Shawnee, KS
- Shawnee, KS (16 miles from Independence, MO)
- 18 days ago
- Shawnee, KS (16 miles from Independence, MO)
- 18 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Demographic Data for Independence, MO
Moving to Independence, MO? Find some basic demographic data about Independence, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Independence, MO
Highest Education Level
Customer Services in Independence, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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