Customer Service Jobs in Missouri
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Town and Country, MO
- moments ago
- Town and Country, MO
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative, National Accounts
- Saint Louis, MO
- 4 hours ago
- Saint Louis, MO
- 4 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
Customer Service Associate Job Warrensburg, MO
- Warrensburg, MO
- 9 hours ago
- Warrensburg, MO
- 9 hours ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Main Store: Customer Service Associate $15-Must be 21+
- Fort Leonard Wood, MO
- 1 day ago
- Fort Leonard Wood, MO
- 1 day ago
Main Store: Customer Service Associate $15-Must be 21+ United States - Missouri - Fort Leonard Wood Regular Part Time 5100PB1-03 Customer Experience Associate Job Description As a Customer Service Expert...
As the name suggests, your main priority is to provide great customer service....
As the name suggests, your main priority is to provide great customer service....
Job Title: Senior International Banking Representative Job Description: Summary The Senior International Banking Rep serves as the banks more experienced front-line customer service associate and is...
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
Ranked top ten in Forbes Best Bank four years in a row, come join our team of customer service experts today!...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time - Customer Service Associate - Tool Rental - Flexible
- Sikeston, MO
- 3 days ago
- Sikeston, MO
- 3 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Cross-sell bank products and services based on customer’s needs. Count, check and package coins and currency....
Customer Service Associate - Morning & Lunch Shift
- Chesterfield, MO
- 4 days ago
- Chesterfield, MO
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Missouri
Moving to Missouri? Find some basic demographic data about Missouri below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Missouri
Highest Education Level
Customer Services in Missouri offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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