Customer Service Jobs in Chesterfield, MO

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 23 Jobs

Customer Service Associate Job

  • Bridgeton, MO (16 miles from Chesterfield, MO)
  • 1 hour ago
  • Bridgeton, MO (16 miles from Chesterfield, MO)
  • 1 hour ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Retail Customer Service Associate

  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 1 day ago
  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Pharmacy Customer Service Associate

  • Creve Coeur, MO (11 miles from Chesterfield, MO)
  • 2 days ago
  • Creve Coeur, MO (11 miles from Chesterfield, MO)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Creve Coeur, MO (11 miles from Chesterfield, MO)
  • 3 days ago
  • Creve Coeur, MO (11 miles from Chesterfield, MO)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Saint Peters, MO (10 miles from Chesterfield, MO)
  • 3 days ago
  • Saint Peters, MO (10 miles from Chesterfield, MO)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Bridgeton, MO (16 miles from Chesterfield, MO)
  • 3 days ago
  • Bridgeton, MO (16 miles from Chesterfield, MO)
  • 3 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

LP Customer Service Associate II

  • Overland, MO (17 miles from Chesterfield, MO)
  • 14 days ago
  • Overland, MO (17 miles from Chesterfield, MO)
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate Clerk

  • Earth City, MO (15 miles from Chesterfield, MO)
  • 15 days ago
  • Earth City, MO (15 miles from Chesterfield, MO)
  • 15 days ago

Customer Service Associate Clerk Earth City, MO, USA Req #2642 Wednesday, February 26, 2025 Are you passionate about making a difference in our community?...

Client Relations Specialist - Bookkeeping and Tax

  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 17 days ago
  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 17 days ago

Manage client escalations through exceptional customer service and problem-solving techniques, combined with technical product knowledge....

Remote Work

Commercial Banker II

  • Clayton, MO (18 miles from Chesterfield, MO)
  • 21 days ago
  • Clayton, MO (18 miles from Chesterfield, MO)
  • 21 days ago

Actively cross sells other bank products, such as; all commercial products, treasury management, employee benefits and wealth management services to build deep banking relationships....

Customer Service Representative

  • Wentzville, MO (14 miles from Chesterfield, MO)
  • 23 days ago
  • Wentzville, MO (14 miles from Chesterfield, MO)
  • 23 days ago

Explores customer needs and cross-sells services that are in the best interest of the customer....

Client Service Representative

  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 27 days ago
  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 27 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Client Service Specialist

  • Clayton, MO (18 miles from Chesterfield, MO)
  • 30+ days ago
  • Clayton, MO (18 miles from Chesterfield, MO)
  • 30+ days ago

Helps Account Manager review information pertaining to client insurance programs and may help draft insurance and reinsurance contracts. Assists Account Manager to drive business and retention and...

Retail Customer Service Associate

  • Chesterfield, MO
  • 30+ days ago
  • Chesterfield, MO
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 196 Thf Blvd, Chesterfield, MO 63005...

Customer Service Representative - Collections

  • Clayton, MO (18 miles from Chesterfield, MO)
  • 30+ days ago
  • Clayton, MO (18 miles from Chesterfield, MO)
  • 30+ days ago

Familiarity with inbound/outbound/blended dialing environment Excellent customer service skills Ability to maintain a high degree of confidentiality Motivated and organized self-starter with strong...

Remote Work

Demographic Data for Chesterfield, MO

Moving to Chesterfield, MO? Find some basic demographic data about Chesterfield, MO below.


Local
National
62,008
2,750
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Chesterfield, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Chesterfield, MO offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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