Customer Service Jobs in Brunswick, ME

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-9 of 9 Jobs

Client Service Representative - Specialty

  • Portland, ME (21 miles from Brunswick, ME)
  • 30+ days ago
  • Portland, ME (21 miles from Brunswick, ME)
  • 30+ days ago

Are you passionate about providing excellent customer service in a dynamic, growing environment? Do you thrive in a team setting where you can learn, grow, and make a real impact?...

Customer Service Associate

  • Falmouth, ME (18 miles from Brunswick, ME)
  • 3 days ago
  • Falmouth, ME (18 miles from Brunswick, ME)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative - Minot Avenue, Auburn

  • Auburn, ME (18 miles from Brunswick, ME)
  • 3 days ago
  • Auburn, ME (18 miles from Brunswick, ME)
  • 3 days ago

Candidates for this position should possess exceptional customer service skills, a sales orientation and a high degree of accuracy in managing cash and following procedures....

Retail Customer Service Associate

  • Portland, ME (21 miles from Brunswick, ME)
  • 8 days ago
  • Portland, ME (21 miles from Brunswick, ME)
  • 8 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Pharmacy Customer Service Associate

  • Lewiston, ME (16 miles from Brunswick, ME)
  • 15 days ago
  • Lewiston, ME (16 miles from Brunswick, ME)
  • 15 days ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Float Client Service Representative - Lewiston and Auburn Bank Locations

  • Brunswick, ME
  • 30+ days ago
  • Brunswick, ME
  • 30+ days ago

Requirements: High School Diploma or GED. 1+ year of experience in a customer service role. Proven communication and interpersonal skills....

PT Customer Service Associate

  • Westbrook, ME (23 miles from Brunswick, ME)
  • 30+ days ago
  • Westbrook, ME (23 miles from Brunswick, ME)
  • 30+ days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Part Time Flexible Customer Service Associate

  • Portland, ME (21 miles from Brunswick, ME)
  • 30+ days ago
  • Portland, ME (21 miles from Brunswick, ME)
  • 30+ days ago

The Part Time Flexible Customer Service Associate consults with customers on their rental....

Urgent Care Client Service Representative

  • Freeport, ME (6 miles from Brunswick, ME)
  • 60+ days ago
  • Freeport, ME (6 miles from Brunswick, ME)
  • 60+ days ago

Working in an urgent care environment is as exhilarating as running a million miles an hour with sand between your paws. At PetMedic, you can help shape the exciting new world of veterinary urgent...

Demographic Data for Brunswick, ME

Moving to Brunswick, ME? Find some basic demographic data about Brunswick, ME below.


Local
National
21,756
800
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in Brunswick, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Brunswick, ME offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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