Customer Service Jobs in Maine
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Are you passionate about providing excellent customer service in a dynamic, growing environment? Do you thrive in a team setting where you can learn, grow, and make a real impact?...
Participate in the Banks cross-selling programs and accurately maintain all required sales records....
Client Service Representative, National Accounts
- South Portland, ME
- 19 hours ago
- South Portland, ME
- 19 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative- Brunswick, ME
- Brunswick, ME
- 19 hours ago
- Brunswick, ME
- 19 hours ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Floating Customer Service Representative - Milbridge, ME
- Milbridge, ME
- 1 day ago
- Milbridge, ME
- 1 day ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
At Bangor Savings Bank we are hiring an IT Helpdesk customer service representative to join the growing and talented team....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- Union Street, Bangor, ME
- Bangor, ME
- 2 days ago
- Bangor, ME
- 2 days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Customer Service Associate I - Single Billing Office
- Scarborough, ME
- 2 days ago
- Scarborough, ME
- 2 days ago
Clerical/Administrative Support Req #: 29446 Summary: The Customer Service Associate I - Single Billing Office role is the first level of a five-level career path and answers phone calls from patients...
Seasonal Floating Customer Service Representative - Rockland, ME
- Rockland, ME
- 2 days ago
- Rockland, ME
- 2 days ago
Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety...
Seasonal Customer Service Representative - Somesville, ME
- Mount Desert, ME
- 2 days ago
- Mount Desert, ME
- 2 days ago
Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety...
Seasonal Customer Service Representative - Bar Harbor, ME
- Bar Harbor, ME
- 2 days ago
- Bar Harbor, ME
- 2 days ago
Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety...
Demographic Data for Maine
Moving to Maine? Find some basic demographic data about Maine below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Maine
Highest Education Level
Customer Services in Maine offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »