Customer Service Jobs in Kentucky

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 32 Jobs

Customer Service Associate

  • Campbellsburg, KY
  • 13 hours ago
  • Campbellsburg, KY
  • 13 hours ago

We are looking for friendly and reliable Customer Service Associates to provide fast, efficient, and welcoming service to our customers....

Customer Service Associate

  • Worthngtn Hls, KY
  • 18 hours ago
  • Worthngtn Hls, KY
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Murray, KY
  • 1 day ago
  • Murray, KY
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Murray, KY
  • 1 day ago
  • Murray, KY
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

  • Nicholasville, KY
  • 1 day ago
  • Nicholasville, KY
  • 1 day ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Front Desk Sales & Customer Service Associate

  • Florence, KY
  • 2 days ago
  • Florence, KY
  • 2 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative - John Rowan

  • Bardstown, KY
  • 2 days ago
  • Bardstown, KY
  • 2 days ago

Cash handling and customer service experience preferred....

Commercial Banker

  • Louisville, KY
  • 2 days ago
  • Louisville, KY
  • 2 days ago

We are looking for a sales-oriented professional to provide outstanding customer service in our commercial lending division....

Part Time Customer Service Associate

  • Lexington, KY
  • 3 days ago
  • Lexington, KY
  • 3 days ago

customer service....

Customer Service Representative - Tates Creek Road

  • Lexington, KY
  • 7 days ago
  • Lexington, KY
  • 7 days ago

Cash handling and customer service experience preferred....

Customer Service Associate Job Lexington, KY

  • Job, KY
  • 12 days ago
  • Job, KY
  • 12 days ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Retail Store LP Customer Service Associate II

  • Louisville, KY
  • 12 days ago
  • Louisville, KY
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Frankfort, KY
  • 12 days ago
  • Frankfort, KY
  • 12 days ago

SUMMARY: Provides customer service including opening accounts, answering questions, and cross-selling banking services....

Summer Customer Service Representative

  • Louisville, KY
  • 16 days ago
  • Louisville, KY
  • 16 days ago

Cash handling and customer service experience preferred....

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Demographic Data for Kentucky

Moving to Kentucky? Find some basic demographic data about Kentucky below.


Local
National
4,513,190
91,158

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

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Salary for Customer Service Jobs in Kentucky

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Kentucky offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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