Customer Service Jobs in Louisville, KY
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Floyds Knobs, IN (10 miles from Louisville, KY)
- 2 days ago
- Floyds Knobs, IN (10 miles from Louisville, KY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Delivery Station Customer Service Associate, DSL
- Shepherdsville, KY (20 miles from Louisville, KY)
- 2 days ago
- Shepherdsville, KY (20 miles from Louisville, KY)
- 2 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Associate - Temporary
- Middletown, KY (12 miles from Louisville, KY)
- 3 days ago
- Middletown, KY (12 miles from Louisville, KY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative
- Shively, KY (6 miles from Louisville, KY)
- 7 days ago
- Shively, KY (6 miles from Louisville, KY)
- 7 days ago
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
Customer Service Representative (Loan Consultant II)
- Louisville, KY
- 9 days ago
- Louisville, KY
- 9 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Pharmacy Customer Service Associate
- Brwnsboro Vlg, KY (5 miles from Louisville, KY)
- 9 days ago
- Brwnsboro Vlg, KY (5 miles from Louisville, KY)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (full-time), Louisville
- Louisville, KY
- 16 days ago
- Louisville, KY
- 16 days ago
Assists with ATM balancing. 14....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Dinner/Close Shift
- Louisville, KY
- 20 days ago
- Louisville, KY
- 20 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Weekend Availability
- Louisville, KY
- 30+ days ago
- Louisville, KY
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
- Clarksville, IN (4 miles from Louisville, KY)
- 30+ days ago
- Clarksville, IN (4 miles from Louisville, KY)
- 30+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
service setting preferred and is comfortable dealing with clients in a business setting....
Retail Customer Service Associate
- Clarksville, IN (4 miles from Louisville, KY)
- 30+ days ago
- Clarksville, IN (4 miles from Louisville, KY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1301 Veterans Pkwy, Clarksville,...
Demographic Data for Louisville, KY
Moving to Louisville, KY? Find some basic demographic data about Louisville, KY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Louisville, KY
Highest Education Level
Customer Services in Louisville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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