Customer Service Jobs in Covington, KY
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Milford, OH (17 miles from Covington, KY)
- 14 hours ago
- Milford, OH (17 miles from Covington, KY)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Cincinnati, OH (7 miles from Covington, KY)
- 1 day ago
- Cincinnati, OH (7 miles from Covington, KY)
- 1 day ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
Customer Service Associate Job
- Springdale, OH (15 miles from Covington, KY)
- 2 days ago
- Springdale, OH (15 miles from Covington, KY)
- 2 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Associate Job Cincinnati, OH
- Cincinnati, OH (7 miles from Covington, KY)
- 2 days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 2 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Front Desk Sales & Customer Service Associate
- Florence, KY (6 miles from Covington, KY)
- 2 days ago
- Florence, KY (6 miles from Covington, KY)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate - Aurora
- Aurora, IN (23 miles from Covington, KY)
- 3 days ago
- Aurora, IN (23 miles from Covington, KY)
- 3 days ago
Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....
CTCS Client Service Specialist 1
- Cincinnati, OH (7 miles from Covington, KY)
- 9 days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 9 days ago
Basic Qualifications: High school diploma or equivalent 1+ year of customer service experience Preferred Qualifications: Bachelor's Degree Previous experience in trust Previous customer service experience...
Remote WorkCustomer Service Associate - Temporary
- Florence, KY (6 miles from Covington, KY)
- 10 days ago
- Florence, KY (6 miles from Covington, KY)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist (Life Insurance, Annuity & Disability)
- Cincinnati, OH (7 miles from Covington, KY)
- 12 days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 12 days ago
Previous experience in a call center or customer service capacity highly preferred. Previous experience working in the insurance or financial services field is a plus....
Client Service Representative - Life Insurance
- Cincinnati, OH (7 miles from Covington, KY)
- 13 days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 13 days ago
Relevant experience must include experience dealing with customers and providing customer service in some capacity....
Customer Service Associate - Weekend Availability
- West Chester, OH (19 miles from Covington, KY)
- 15 days ago
- West Chester, OH (19 miles from Covington, KY)
- 15 days ago
As the name suggests, your main priority is to provide great customer service....
Part Time Customer Service Associate
- Hebron, KY (9 miles from Covington, KY)
- 16 days ago
- Hebron, KY (9 miles from Covington, KY)
- 16 days ago
Essential Requirements: Part Time Customer Service Associate Wages: $17.00 per hour High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service...
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Associate (part-time)
- Alexandria, KY (12 miles from Covington, KY)
- 23 days ago
- Alexandria, KY (12 miles from Covington, KY)
- 23 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Pharmacy Customer Service Associate
- Cincinnati, OH (7 miles from Covington, KY)
- 28 days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 28 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Covington, KY
Moving to Covington, KY? Find some basic demographic data about Covington, KY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Covington, KY
Highest Education Level
Customer Services in Covington, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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