Customer Service Jobs in Wichita, KS
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
The Customer Service Associate supports the Sedgwick County Health Department and its mission by welcoming the community and providing exceptional public service....
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
Part-time Customer Service Associate- Front Desk - HEALTH
- Wichita, KS
- 4 days ago
- Wichita, KS
- 4 days ago
Work Schedule: Mon-Wed 8:00am-5:30pm, Thu 9:30am-7:00pm, Fri 8:00am-12:30pm/12:30pm-5:00pm,occasional weekends or e The Customer Service Associate supports the Sedgwick County Health Department and...
Customer Service Associate Front Desk - Bilingual - HEALTH
- Wichita, KS
- 4 days ago
- Wichita, KS
- 4 days ago
The Customer Service Associate supports the Sedgwick County Health Department and its mission by welcoming the community and providing exceptional public service....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Andover, KS (9 miles from Wichita, KS)
- 19 days ago
- Andover, KS (9 miles from Wichita, KS)
- 19 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Loss Prevention Customer Service Associate II (Tactical Uniform) (Wichita West)
- Wichita, KS
- 30+ days ago
- Wichita, KS
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3084 N....
A minimum of 10 years of experience in Commercial Lending practices. Must also have a working knowledge of risk-based lending and proven ability to accurately analyze financial statements....
Our commercial division includes groups dedicated to banking, lending, and small businesses, which all ensure that our customers are provided the options, service and expertise needed to make thoughtful...
Demographic Data for Wichita, KS
Moving to Wichita, KS? Find some basic demographic data about Wichita, KS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wichita, KS
Highest Education Level
Customer Services in Wichita, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Printing
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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