Customer Service Jobs in Wichita, KS

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-14 of 14 Jobs

Customer Service Associate - HEALTH

  • Wichita, KS
  • 12 hours ago
  • Wichita, KS
  • 12 hours ago

The Customer Service Associate supports the Sedgwick County Health Department and its mission by welcoming the community and providing exceptional public service....

Customer Service Representative

  • Wichita, KS
  • 1 day ago
  • Wichita, KS
  • 1 day ago

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....

Part-time Customer Service Associate- Front Desk - HEALTH

  • Wichita, KS
  • 4 days ago
  • Wichita, KS
  • 4 days ago

Work Schedule: Mon-Wed 8:00am-5:30pm, Thu 9:30am-7:00pm, Fri 8:00am-12:30pm/12:30pm-5:00pm,occasional weekends or e The Customer Service Associate supports the Sedgwick County Health Department and...

Customer Service Associate Front Desk - Bilingual - HEALTH

  • Wichita, KS
  • 4 days ago
  • Wichita, KS
  • 4 days ago

The Customer Service Associate supports the Sedgwick County Health Department and its mission by welcoming the community and providing exceptional public service....

Customer Service Associate - Temporary

  • Wichita, KS
  • 16 days ago
  • Wichita, KS
  • 16 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Andover, KS (9 miles from Wichita, KS)
  • 19 days ago
  • Andover, KS (9 miles from Wichita, KS)
  • 19 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

  • Wichita, KS
  • 23 days ago
  • Wichita, KS
  • 23 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Sales & Customer Service Associate

  • Wichita, KS
  • 90+ days ago
  • Wichita, KS
  • 90+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Part Time Client Service Representative

  • Wichita, KS
  • 28 days ago
  • Wichita, KS
  • 28 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Retail Customer Service Associate

  • Wichita, KS
  • 30+ days ago
  • Wichita, KS
  • 30+ days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Customer Service Associate

  • Wichita, KS
  • 30+ days ago
  • Wichita, KS
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3084 N....

Senior Commercial Banker

  • Wichita, KS
  • 60+ days ago
  • Wichita, KS
  • 60+ days ago

A minimum of 10 years of experience in Commercial Lending practices. Must also have a working knowledge of risk-based lending and proven ability to accurately analyze financial statements....

Commercial Banker

  • Wichita, KS
  • 60+ days ago
  • Wichita, KS
  • 60+ days ago

Our commercial division includes groups dedicated to banking, lending, and small businesses, which all ensure that our customers are provided the options, service and expertise needed to make thoughtful...

Demographic Data for Wichita, KS

Moving to Wichita, KS? Find some basic demographic data about Wichita, KS below.


Local
National
2,937,772
74,336

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Wichita, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Wichita, KS offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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