Customer Service Jobs in Kansas

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 31 Jobs

Client Service Representative, National Accounts

  • Overland Park, KS
  • 1 hour ago
  • Overland Park, KS
  • 1 hour ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative

  • Wichita, KS
  • 2 hours ago
  • Wichita, KS
  • 2 hours ago

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....

Pharmacy Customer Service Associate

  • Kansas City, KS
  • 23 hours ago
  • Kansas City, KS
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Bonner Springs, KS
  • 1 day ago
  • Bonner Springs, KS
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part-time Customer Service Associate- Front Desk - HEALTH

  • Wichita, KS
  • 3 days ago
  • Wichita, KS
  • 3 days ago

Work Schedule: Mon-Wed 8:00am-5:30pm, Thu 9:30am-7:00pm, Fri 8:00am-12:30pm/12:30pm-5:00pm,occasional weekends or e The Customer Service Associate supports the Sedgwick County Health Department and...

Customer Service Associate Front Desk - Bilingual - HEALTH

  • Wichita, KS
  • 3 days ago
  • Wichita, KS
  • 3 days ago

The Customer Service Associate supports the Sedgwick County Health Department and its mission by welcoming the community and providing exceptional public service....

Customer Service Associate - Temporary

  • McPherson, KS
  • 3 days ago
  • McPherson, KS
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate II

  • Merriam, KS
  • 4 days ago
  • Merriam, KS
  • 4 days ago

QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

Online & Mobile Banking Rep Sr

  • Topeka, KS
  • 5 days ago
  • Topeka, KS
  • 5 days ago

. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...

Commercial Banker - Overland Park, KS (KCHQ)

  • Overland Park, KS
  • 9 days ago
  • Overland Park, KS
  • 9 days ago

Responsibilities & Expectations Customer Service Manage and service commercial customer relationships as assigned....

Customer Service Associate

  • Overland Park, KS
  • 10 days ago
  • Overland Park, KS
  • 10 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Representative

  • Hays, KS
  • 10 days ago
  • Hays, KS
  • 10 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Associate Tier 1

  • Manhattan, KS
  • 15 days ago
  • Manhattan, KS
  • 15 days ago

The Customer Service Associate Tier I works in a team-based environment and reports directly to the Customer Service Manager....

Client Service Specialist I

  • Olathe, KS
  • 16 days ago
  • Olathe, KS
  • 16 days ago

General Responsibilities: Manage all aspects of a Stage1 project to ensure that it is safely completed on time and within scope and budget. Responsible for completing the Stage1 project as per its...

Senior Commercial Banker - Liberal, KS

  • Liberal, KS
  • 21 days ago
  • Liberal, KS
  • 21 days ago

With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of...

Demographic Data for Kansas

Moving to Kansas? Find some basic demographic data about Kansas below.


Local
National
2,937,772
74,336

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Kansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Kansas offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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