Customer Service Jobs in Olathe, KS
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Bank/Credit Union Contact Center Customer Service Representative (CCC)
- Lenexa, KS (6 miles from Olathe, KS)
- 2 hours ago
- Lenexa, KS (6 miles from Olathe, KS)
- 2 hours ago
What you'll be responsible for: Providing assistance to our financial institution client's customers and members - similar to an over-the-phone personal banker....
Customer Service Associate - Temporary
- Parkville, MO (23 miles from Olathe, KS)
- 14 hours ago
- Parkville, MO (23 miles from Olathe, KS)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Merriam, KS (12 miles from Olathe, KS)
- 1 day ago
- Merriam, KS (12 miles from Olathe, KS)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Associate Manager, Financial Services Client Relations Specialist
- Kansas City, MO (19 miles from Olathe, KS)
- 2 days ago
- Kansas City, MO (19 miles from Olathe, KS)
- 2 days ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...
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Pharmacy Customer Service Associate
- Kansas City, MO (19 miles from Olathe, KS)
- 2 days ago
- Kansas City, MO (19 miles from Olathe, KS)
- 2 days ago
When you step behind the counter as a pharmacy customer service associate, you'll always be front and center....
Customer Service Associate Job
- Shawnee, KS (11 miles from Olathe, KS)
- 4 days ago
- Shawnee, KS (11 miles from Olathe, KS)
- 4 days ago
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
Bilingual Customer Service Representative
- Kansas City, MO (19 miles from Olathe, KS)
- 4 days ago
- Kansas City, MO (19 miles from Olathe, KS)
- 4 days ago
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
Customer Service Representative
- Kansas City, MO (19 miles from Olathe, KS)
- 4 days ago
- Kansas City, MO (19 miles from Olathe, KS)
- 4 days ago
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
Veterinary Client Service Representative
- Overland Park, KS (10 miles from Olathe, KS)
- 4 days ago
- Overland Park, KS (10 miles from Olathe, KS)
- 4 days ago
As a Customer Service Representative (CSR), youll play an important role in pets lives by providing care for our precious patients, while coordinating and representing all facets of client services....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Collections
- Kansas City, MO (19 miles from Olathe, KS)
- 6 days ago
- Kansas City, MO (19 miles from Olathe, KS)
- 6 days ago
Familiarity with inbound/outbound/blended dialing environment Excellent customer service skills Ability to maintain a high degree of confidentiality Motivated and organized self-starter with strong...
Remote WorkClient Service Specialist II (Hybrid Schedule)
- Leawood, KS (11 miles from Olathe, KS)
- 8 days ago
- Leawood, KS (11 miles from Olathe, KS)
- 8 days ago
You will respond to complex customer service problems, questions, and escalate issues from internal and external sources to ensure client satisfaction....
Loss Prevention Customer Service Associate
- Kansas City, MO (19 miles from Olathe, KS)
- 11 days ago
- Kansas City, MO (19 miles from Olathe, KS)
- 11 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Commercial Banker - Emerging Middle Market - Vice President
- Leawood, KS (11 miles from Olathe, KS)
- 12 days ago
- Leawood, KS (11 miles from Olathe, KS)
- 12 days ago
existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies Required Qualifications, Capabilities and Skills * Seven years direct lending...
Client Service Representative I - Bilingual (Spanish)
- Shawnee, KS (11 miles from Olathe, KS)
- 12 days ago
- Shawnee, KS (11 miles from Olathe, KS)
- 12 days ago
Client Service Representative I - Bilingual (Spanish) Lenexa, KS Answers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and...
Remote WorkDemographic Data for Olathe, KS
Moving to Olathe, KS? Find some basic demographic data about Olathe, KS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Olathe, KS
Highest Education Level
Customer Services in Olathe, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Commercial Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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