Customer Service Jobs in Leawood, KS

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 34 Jobs

Client Service Representative, National Accounts

  • Overland Park, KS (11 miles from Leawood, KS)
  • 23 hours ago
  • Overland Park, KS (11 miles from Leawood, KS)
  • 23 hours ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Pharmacy Customer Service Associate

  • Kansas City, KS (10 miles from Leawood, KS)
  • 1 day ago
  • Kansas City, KS (10 miles from Leawood, KS)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Kansas City, MO (10 miles from Leawood, KS)
  • 1 day ago
  • Kansas City, MO (10 miles from Leawood, KS)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Dinner/Close Shift

  • Belton, MO (12 miles from Leawood, KS)
  • 1 day ago
  • Belton, MO (12 miles from Leawood, KS)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Senior International Banking Representative

  • Kansas City, MO (10 miles from Leawood, KS)
  • 2 days ago
  • Kansas City, MO (10 miles from Leawood, KS)
  • 2 days ago

Job Title: Senior International Banking Representative Job Description: Summary The Senior International Banking Rep serves as the banks more experienced front-line customer service associate and is...

Customer Service Associate

  • Bonner Springs, KS (17 miles from Leawood, KS)
  • 2 days ago
  • Bonner Springs, KS (17 miles from Leawood, KS)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Olathe, KS (11 miles from Leawood, KS)
  • 2 days ago
  • Olathe, KS (11 miles from Leawood, KS)
  • 2 days ago

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....

Bilingual Customer Service Representative

  • Kansas City, MO (10 miles from Leawood, KS)
  • 2 days ago
  • Kansas City, MO (10 miles from Leawood, KS)
  • 2 days ago

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....

Associate Client Relations Specialist

  • Kansas City, MO (10 miles from Leawood, KS)
  • 4 days ago
  • Kansas City, MO (10 miles from Leawood, KS)
  • 4 days ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...

Associate Manager, Client Relations Specialist

  • Kansas City, MO (10 miles from Leawood, KS)
  • 5 days ago
  • Kansas City, MO (10 miles from Leawood, KS)
  • 5 days ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...

Retail Customer Service Associate II

  • Merriam, KS (5 miles from Leawood, KS)
  • 5 days ago
  • Merriam, KS (5 miles from Leawood, KS)
  • 5 days ago

QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

Commercial Banker - Overland Park, KS (KCHQ)

  • Overland Park, KS (11 miles from Leawood, KS)
  • 9 days ago
  • Overland Park, KS (11 miles from Leawood, KS)
  • 9 days ago

Responsibilities & Expectations Customer Service Manage and service commercial customer relationships as assigned....

Customer Service Associate - Temporary

  • Independence, MO (15 miles from Leawood, KS)
  • 10 days ago
  • Independence, MO (15 miles from Leawood, KS)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Overland Park, KS (11 miles from Leawood, KS)
  • 10 days ago
  • Overland Park, KS (11 miles from Leawood, KS)
  • 10 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Client Service Specialist I

  • Olathe, KS (11 miles from Leawood, KS)
  • 17 days ago
  • Olathe, KS (11 miles from Leawood, KS)
  • 17 days ago

General Responsibilities: Manage all aspects of a Stage1 project to ensure that it is safely completed on time and within scope and budget. Responsible for completing the Stage1 project as per its...

Demographic Data for Leawood, KS

Moving to Leawood, KS? Find some basic demographic data about Leawood, KS below.


Local
National
35,855
2,007
Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

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Salary for Customer Service Jobs in Leawood, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Leawood, KS offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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