Customer Service Jobs in Kansas City, KS
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Olathe, KS (19 miles from Kansas City, KS)
- 1 day ago
- Olathe, KS (19 miles from Kansas City, KS)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Client Service Representative, National Accounts
- Overland Park, KS (21 miles from Kansas City, KS)
- 2 days ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 2 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Belton, MO (23 miles from Kansas City, KS)
- 3 days ago
- Belton, MO (23 miles from Kansas City, KS)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
Senior International Banking Representative
- Kansas City, MO (1 mile from Kansas City, KS)
- 4 days ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 4 days ago
Job Title: Senior International Banking Representative Job Description: Summary The Senior International Banking Rep serves as the banks more experienced front-line customer service associate and is...
- Bonner Springs, KS (16 miles from Kansas City, KS)
- 4 days ago
- Bonner Springs, KS (16 miles from Kansas City, KS)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Olathe, KS (19 miles from Kansas City, KS)
- 4 days ago
- Olathe, KS (19 miles from Kansas City, KS)
- 4 days ago
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
Bilingual Customer Service Representative
- Kansas City, MO (1 mile from Kansas City, KS)
- 4 days ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 4 days ago
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
Associate Client Relations Specialist
- Kansas City, MO (1 mile from Kansas City, KS)
- 6 days ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 6 days ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...
Associate Manager, Client Relations Specialist
- Kansas City, MO (1 mile from Kansas City, KS)
- 7 days ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 7 days ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...
Retail Customer Service Associate II
- Merriam, KS (6 miles from Kansas City, KS)
- 7 days ago
- Merriam, KS (6 miles from Kansas City, KS)
- 7 days ago
QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...
Commercial Banker - Overland Park, KS (KCHQ)
- Overland Park, KS (21 miles from Kansas City, KS)
- 11 days ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 11 days ago
Responsibilities & Expectations Customer Service Manage and service commercial customer relationships as assigned....
Customer Service Associate - Temporary
- Independence, MO (11 miles from Kansas City, KS)
- 12 days ago
- Independence, MO (11 miles from Kansas City, KS)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Olathe, KS (19 miles from Kansas City, KS)
- 19 days ago
- Olathe, KS (19 miles from Kansas City, KS)
- 19 days ago
General Responsibilities: Manage all aspects of a Stage1 project to ensure that it is safely completed on time and within scope and budget. Responsible for completing the Stage1 project as per its...
- Overland Park, KS (21 miles from Kansas City, KS)
- 24 days ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 24 days ago
Req ID: 76382 Location: Overland Park -OVPK Areas of Interest: Trading; Wealth Management Operations Pay Transparency Salary Range: Not available Application Deadline: 04/25/2025 BOK Financial...
Demographic Data for Kansas City, KS
Moving to Kansas City, KS? Find some basic demographic data about Kansas City, KS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kansas City, KS
Highest Education Level
Customer Services in Kansas City, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »