Customer Service Jobs in Vernon Hills, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Elk Grove Village, IL (15 miles from Vernon Hills, IL)
- 9 hours ago
- Elk Grove Village, IL (15 miles from Vernon Hills, IL)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Libertyville, IL (3 miles from Vernon Hills, IL)
- 9 hours ago
- Libertyville, IL (3 miles from Vernon Hills, IL)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Crystal Lake, IL (17 miles from Vernon Hills, IL)
- 1 day ago
- Crystal Lake, IL (17 miles from Vernon Hills, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - Employee Health & Benefits (Entry Level)
- Schaumburg, IL (15 miles from Vernon Hills, IL)
- 1 day ago
- Schaumburg, IL (15 miles from Vernon Hills, IL)
- 1 day ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
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- Addison, IL (21 miles from Vernon Hills, IL)
- 1 day ago
- Addison, IL (21 miles from Vernon Hills, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Streamwood, IL (18 miles from Vernon Hills, IL)
- 1 day ago
- Streamwood, IL (18 miles from Vernon Hills, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Hoffman Estates, IL (11 miles from Vernon Hills, IL)
- 2 days ago
- Hoffman Estates, IL (11 miles from Vernon Hills, IL)
- 2 days ago
Veterinary Client Service Representative- Thrive Pet Healthcare Specialists Hoffman Estates, Illinois Full-time At Thrive Pet Healthcare Specialists, we provide emergency, specialty, and critical...
Customer Service Associate Job Northlake, IL
- Northlake, IL (22 miles from Vernon Hills, IL)
- 4 days ago
- Northlake, IL (22 miles from Vernon Hills, IL)
- 4 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
- Northlake, IL (22 miles from Vernon Hills, IL)
- 5 days ago
- Northlake, IL (22 miles from Vernon Hills, IL)
- 5 days ago
Overview: A Customer Service Associate creates a welcoming and fun atmosphere, puts smiles on peoples faces using world class customer service, and provides a Good, Clean, Fun car wash experience....
Senior Commercial Banker - 232115
- Northfield, IL (13 miles from Vernon Hills, IL)
- 11 days ago
- Northfield, IL (13 miles from Vernon Hills, IL)
- 11 days ago
Wintrust operates more than 200 retail banking locations through 16 community bank subsidiaries in the greater Chicago, southern Wisconsin, west Michigan, northwest Indiana, and southwest Florida market...
Senior Client Service Representative - Business Insurance - R_265787-6153
- Schaumburg, IL (15 miles from Vernon Hills, IL)
- 12 days ago
- Schaumburg, IL (15 miles from Vernon Hills, IL)
- 12 days ago
at Marsh & McLennan Cos in Schaumburg, Illinois, United States Job Description About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing...
- Schaumburg, IL (15 miles from Vernon Hills, IL)
- 12 days ago
- Schaumburg, IL (15 miles from Vernon Hills, IL)
- 12 days ago
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote WorkClient Service Representative - Business Insurance
- Schaumburg, IL (15 miles from Vernon Hills, IL)
- 13 days ago
- Schaumburg, IL (15 miles from Vernon Hills, IL)
- 13 days ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Client Service Specialist - Commercial Lines
- Medinah, IL (18 miles from Vernon Hills, IL)
- 14 days ago
- Medinah, IL (18 miles from Vernon Hills, IL)
- 14 days ago
Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service preferred....
- Mount Prospect, IL (12 miles from Vernon Hills, IL)
- 15 days ago
- Mount Prospect, IL (12 miles from Vernon Hills, IL)
- 15 days ago
Other duties as assigned by Dispatch Operations leadership WHO WE'RE LOOKING FOR You will bring to this role excellent customer service with demonstrated success in a high-volume call center....
Demographic Data for Vernon Hills, IL
Moving to Vernon Hills, IL? Find some basic demographic data about Vernon Hills, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Vernon Hills, IL
Highest Education Level
Customer Services in Vernon Hills, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Quality Assurance
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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