Customer Service Jobs in Illinois
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Market Client Service Representative
- Round Lake Beach, IL
- 13 hours ago
- Round Lake Beach, IL
- 13 hours ago
A Client Service Representative position is a key customer service position within the company....
A Client Service Representative position is a key customer service position within the company....
The role focuses on the delivery of customer satisfaction through accurate and timely completion of customer service requests....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
A DAY IN THE LIFE AS ENTRY-LEVEL CUSTOMER SERVICE ASSOCIATE You are the face of our convenience store!...
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Essential Functions/Responsibilities Follows Agile established guidelines regarding customer service and delivers excellent customer service in accordance with Valley's and Agile's mission statements...
As the name suggests, your main priority is to provide great customer service....
As the name suggests, your main priority is to provide great customer service....
Cashier / Customer Service Associate - Taylorville
- Taylorville, IL
- 3 days ago
- Taylorville, IL
- 3 days ago
Position: Customer Service Associate Location: Taylorville, Illinois Mach 1 Are you a customer service rockstar? Mach 1 Stores is on the lookout for energetic individuals to join our team!...
Cashier / Customer Service Associate - Harrisburg
- Harrisburg, IL
- 3 days ago
- Harrisburg, IL
- 3 days ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Demographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Illinois
Highest Education Level
Customer Services in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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