Customer Service Jobs in Naperville, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Lyons, IL (16 miles from Naperville, IL)
- 13 hours ago
- Lyons, IL (16 miles from Naperville, IL)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Schaumburg, IL (18 miles from Naperville, IL)
- 23 hours ago
- Schaumburg, IL (18 miles from Naperville, IL)
- 23 hours ago
The role focuses on the delivery of customer satisfaction through accurate and timely completion of customer service requests....
Customer Service Associate - Temporary
- Palos Park, IL (15 miles from Naperville, IL)
- 1 day ago
- Palos Park, IL (15 miles from Naperville, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Glen Ellyn, IL (7 miles from Naperville, IL)
- 2 days ago
- Glen Ellyn, IL (7 miles from Naperville, IL)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Nights/Weekends
- Shorewood, IL (16 miles from Naperville, IL)
- 2 days ago
- Shorewood, IL (16 miles from Naperville, IL)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Geneva, IL (12 miles from Naperville, IL)
- 2 days ago
- Geneva, IL (12 miles from Naperville, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative-Part Time
- Bolingbrook, IL (5 miles from Naperville, IL)
- 3 days ago
- Bolingbrook, IL (5 miles from Naperville, IL)
- 3 days ago
A Client Service Representative position is a key customer service position within the company....
Customer Service Associate - Weekend Availability
- Batavia, IL (11 miles from Naperville, IL)
- 4 days ago
- Batavia, IL (11 miles from Naperville, IL)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
- Hanover Park, IL (14 miles from Naperville, IL)
- 4 days ago
- Hanover Park, IL (14 miles from Naperville, IL)
- 4 days ago
Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service....
Senior Client Service Specialist - Employee Benefits
- Medinah, IL (14 miles from Naperville, IL)
- 6 days ago
- Medinah, IL (14 miles from Naperville, IL)
- 6 days ago
Minimum of 5+ years of Customer Service experience. At least 1-year previous Life, Health and Accident experience. Bilingual (English/Spanish) preferred; may be required, depending on location....
70182-LP Customer Service Associate II
- Countryside, IL (14 miles from Naperville, IL)
- 7 days ago
- Countryside, IL (14 miles from Naperville, IL)
- 7 days ago
Posting Notes: TJ Maxx Store 0337 || 5555 S Brainard Ave || Countryside || IL || 60525 Loss Prevention Tactical Customer Service Associate Opportunity: Contribute To The Growth Of Your Career Supports...
- Schaumburg, IL (18 miles from Naperville, IL)
- 9 days ago
- Schaumburg, IL (18 miles from Naperville, IL)
- 9 days ago
VCA Schaumburg Animal Hospital is seeking a friendly, professional, and detail-oriented Client Service Representative to join our team full-time! In this role, you will be the first point of...
Sales & Customer Service Associate
- River Forest, IL (18 miles from Naperville, IL)
- 10 days ago
- River Forest, IL (18 miles from Naperville, IL)
- 10 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Loss Prevention Customer Service Associate II
- Schaumburg, IL (18 miles from Naperville, IL)
- 10 days ago
- Schaumburg, IL (18 miles from Naperville, IL)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Benefits Client Service Representative I
- Schaumburg, IL (18 miles from Naperville, IL)
- 12 days ago
- Schaumburg, IL (18 miles from Naperville, IL)
- 12 days ago
Bachelor's degree preferred plus two years of related experience with proven skills in customer service....
Demographic Data for Naperville, IL
Moving to Naperville, IL? Find some basic demographic data about Naperville, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Naperville, IL
Highest Education Level
Customer Services in Naperville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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