Customer Service Jobs in Hanover Park, IL

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 41 Jobs

Customer Service Associate

  • Buffalo Grove, IL (16 miles from Hanover Park, IL)
  • 13 hours ago
  • Buffalo Grove, IL (16 miles from Hanover Park, IL)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Schaumburg, IL (5 miles from Hanover Park, IL)
  • 23 hours ago
  • Schaumburg, IL (5 miles from Hanover Park, IL)
  • 23 hours ago

The role focuses on the delivery of customer satisfaction through accurate and timely completion of customer service requests....

Customer Service Representative - Part-Time

  • Lincolnshire, IL (18 miles from Hanover Park, IL)
  • 1 day ago
  • Lincolnshire, IL (18 miles from Hanover Park, IL)
  • 1 day ago

Essential Functions/Responsibilities Follows Agile established guidelines regarding customer service and delivers excellent customer service in accordance with Valley's and Agile's mission statements...

Customer Service Associate - Nights/Weekends

  • Morton Grove, IL (18 miles from Hanover Park, IL)
  • 2 days ago
  • Morton Grove, IL (18 miles from Hanover Park, IL)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Dinner/Close Shift

  • Glen Ellyn, IL (9 miles from Hanover Park, IL)
  • 2 days ago
  • Glen Ellyn, IL (9 miles from Hanover Park, IL)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Pharmacy Customer Service Associate

  • Geneva, IL (12 miles from Hanover Park, IL)
  • 2 days ago
  • Geneva, IL (12 miles from Hanover Park, IL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative-Part Time

  • Bolingbrook, IL (19 miles from Hanover Park, IL)
  • 3 days ago
  • Bolingbrook, IL (19 miles from Hanover Park, IL)
  • 3 days ago

A Client Service Representative position is a key customer service position within the company....

Customer Service Associate - Weekend Availability

  • Batavia, IL (13 miles from Hanover Park, IL)
  • 4 days ago
  • Batavia, IL (13 miles from Hanover Park, IL)
  • 4 days ago

As the name suggests, your main priority is to provide great customer service....

Client Service Specialist

  • Hanover Park, IL
  • 4 days ago
  • Hanover Park, IL
  • 4 days ago

Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service....

Senior Client Service Specialist - Employee Benefits

  • Medinah, IL (4 miles from Hanover Park, IL)
  • 6 days ago
  • Medinah, IL (4 miles from Hanover Park, IL)
  • 6 days ago

Minimum of 5+ years of Customer Service experience. At least 1-year previous Life, Health and Accident experience. Bilingual (English/Spanish) preferred; may be required, depending on location....

Retail Customer Service Associate

  • Glenview, IL (18 miles from Hanover Park, IL)
  • 6 days ago
  • Glenview, IL (18 miles from Hanover Park, IL)
  • 6 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

70182-LP Customer Service Associate II

  • Countryside, IL (20 miles from Hanover Park, IL)
  • 7 days ago
  • Countryside, IL (20 miles from Hanover Park, IL)
  • 7 days ago

Posting Notes: TJ Maxx Store 0337 || 5555 S Brainard Ave || Countryside || IL || 60525 Loss Prevention Tactical Customer Service Associate Opportunity: Contribute To The Growth Of Your Career Supports...

Customer Service Associate - Temporary

  • Oak Park, IL (18 miles from Hanover Park, IL)
  • 8 days ago
  • Oak Park, IL (18 miles from Hanover Park, IL)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, PF - R7915-2567

  • Lincolnshire, IL (18 miles from Hanover Park, IL)
  • 8 days ago
  • Lincolnshire, IL (18 miles from Hanover Park, IL)
  • 8 days ago

Essential Functions/Responsibilities Follows Agile established guidelines regarding customer service and delivers excellent customer service in accordance with Valley's and Agile's mission statements...

Client Service Representative

  • Schaumburg, IL (5 miles from Hanover Park, IL)
  • 9 days ago
  • Schaumburg, IL (5 miles from Hanover Park, IL)
  • 9 days ago

VCA Schaumburg Animal Hospital is seeking a friendly, professional, and detail-oriented Client Service Representative to join our team full-time! In this role, you will be the first point of...

Demographic Data for Hanover Park, IL

Moving to Hanover Park, IL? Find some basic demographic data about Hanover Park, IL below.


Local
National
37,494
552
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in Hanover Park, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Hanover Park, IL offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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