Customer Service Jobs in Evanston, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Relations Specialist - Fast Track Opportunity to Freight Broker
- Chicago, IL (10 miles from Evanston, IL)
- 2 days ago
- Chicago, IL (10 miles from Evanston, IL)
- 2 days ago
Service Delivery & Business Development Generate additional business within teammates' portfolios, exceeding monthly volume and revenue targets while expanding portfolio size Drive demand by engaging...
- Glen Ellyn, IL (22 miles from Evanston, IL)
- 6 hours ago
- Glen Ellyn, IL (22 miles from Evanston, IL)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Part Time
- Glen Ellyn, IL (22 miles from Evanston, IL)
- 16 hours ago
- Glen Ellyn, IL (22 miles from Evanston, IL)
- 16 hours ago
As the name suggests, your main priority is to provide great customer service....
Client Service Representative, National Accounts
- Schaumburg, IL (19 miles from Evanston, IL)
- 21 hours ago
- Schaumburg, IL (19 miles from Evanston, IL)
- 21 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Pharmacy Customer Service Associate
- Glenview, IL (6 miles from Evanston, IL)
- 1 day ago
- Glenview, IL (6 miles from Evanston, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Chicago, IL (10 miles from Evanston, IL)
- 2 days ago
- Chicago, IL (10 miles from Evanston, IL)
- 2 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Associate - Temporary
- Bridgeview, IL (22 miles from Evanston, IL)
- 3 days ago
- Bridgeview, IL (22 miles from Evanston, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Vernon Hills, IL (18 miles from Evanston, IL)
- 3 days ago
- Vernon Hills, IL (18 miles from Evanston, IL)
- 3 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Veterinary Client Service Representative
- Bloomingdale, IL (21 miles from Evanston, IL)
- 5 days ago
- Bloomingdale, IL (21 miles from Evanston, IL)
- 5 days ago
The ideal candidate: Previous Customer Service Experience is required Previous Veterinary Experience is a plus!...
Sales & Customer Service Associate
- Chicago, IL (10 miles from Evanston, IL)
- 9 days ago
- Chicago, IL (10 miles from Evanston, IL)
- 9 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate - Morning Shift
- Bloomingdale, IL (21 miles from Evanston, IL)
- 10 days ago
- Bloomingdale, IL (21 miles from Evanston, IL)
- 10 days ago
As the name suggests, your main priority is to provide great customer service....
Seasonal Client Service Representative
- Chicago, IL (10 miles from Evanston, IL)
- 12 days ago
- Chicago, IL (10 miles from Evanston, IL)
- 12 days ago
MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and...
Amazon Locker+ Customer Service Associate
- Chicago, IL (10 miles from Evanston, IL)
- 16 days ago
- Chicago, IL (10 miles from Evanston, IL)
- 16 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Rosemont, IL (10 miles from Evanston, IL)
- 16 days ago
- Rosemont, IL (10 miles from Evanston, IL)
- 16 days ago
Wintrust operates more than 200 retail banking locations through 16 community bank subsidiaries in the greater Chicago, southern Wisconsin, west Michigan, northwest Indiana, and southwest Florida market...
Demographic Data for Evanston, IL
Moving to Evanston, IL? Find some basic demographic data about Evanston, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Evanston, IL
Highest Education Level
Customer Services in Evanston, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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