Customer Service Jobs in Chicago, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Buffalo Grove, IL (23 miles from Chicago, IL)
- 13 hours ago
- Buffalo Grove, IL (23 miles from Chicago, IL)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Schaumburg, IL (23 miles from Chicago, IL)
- 23 hours ago
- Schaumburg, IL (23 miles from Chicago, IL)
- 23 hours ago
The role focuses on the delivery of customer satisfaction through accurate and timely completion of customer service requests....
Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts....
Customer Service Associate - Temporary
- Palos Park, IL (19 miles from Chicago, IL)
- 1 day ago
- Palos Park, IL (19 miles from Chicago, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Part-Time
- Lincolnshire, IL (23 miles from Chicago, IL)
- 1 day ago
- Lincolnshire, IL (23 miles from Chicago, IL)
- 1 day ago
Essential Functions/Responsibilities Follows Agile established guidelines regarding customer service and delivers excellent customer service in accordance with Valley's and Agile's mission statements...
Customer Service Associate - Nights/Weekends
- Morton Grove, IL (11 miles from Chicago, IL)
- 2 days ago
- Morton Grove, IL (11 miles from Chicago, IL)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Dinner/Close Shift
- Glen Ellyn, IL (20 miles from Chicago, IL)
- 2 days ago
- Glen Ellyn, IL (20 miles from Chicago, IL)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Oak Lawn, IL (14 miles from Chicago, IL)
- 2 days ago
- Oak Lawn, IL (14 miles from Chicago, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and...
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Senior Client Service Specialist - Employee Benefits
- Medinah, IL (20 miles from Chicago, IL)
- 6 days ago
- Medinah, IL (20 miles from Chicago, IL)
- 6 days ago
Minimum of 5+ years of Customer Service experience. At least 1-year previous Life, Health and Accident experience. Bilingual (English/Spanish) preferred; may be required, depending on location....
Retail Customer Service Associate
- Glenview, IL (14 miles from Chicago, IL)
- 6 days ago
- Glenview, IL (14 miles from Chicago, IL)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Market Client Service Representative
- Lansing, IL (23 miles from Chicago, IL)
- 6 days ago
- Lansing, IL (23 miles from Chicago, IL)
- 6 days ago
A Client Service Representative position is a key customer service position within the company....
70182-LP Customer Service Associate II
- Countryside, IL (13 miles from Chicago, IL)
- 7 days ago
- Countryside, IL (13 miles from Chicago, IL)
- 7 days ago
Posting Notes: TJ Maxx Store 0337 || 5555 S Brainard Ave || Countryside || IL || 60525 Loss Prevention Tactical Customer Service Associate Opportunity: Contribute To The Growth Of Your Career Supports...
- Forest Park, IL (8 miles from Chicago, IL)
- 7 days ago
- Forest Park, IL (8 miles from Chicago, IL)
- 7 days ago
Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service....
Demographic Data for Chicago, IL
Moving to Chicago, IL? Find some basic demographic data about Chicago, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chicago, IL
Highest Education Level
Customer Services in Chicago, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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